Supervisor (Part Time) - CR1127

Carters Inc.; Hannon; On-site; CAD 40,000 - 50,000; Full time

Job summary

A retail company for children's apparel is seeking a Supervisor in Hannon, Ontario. The role involves acting as a brand ambassador, assisting the management team, and ensuring exceptional customer service. The ideal candidate has leadership experience, strong interpersonal skills, and the ability to motivate others. Flexibility for various shifts is required. Competitive compensation and growth opportunities are available.

Qualifications

• High-energy, enthusiastic leadership style.
• Proven track record of meeting/exceeding sales goals.
• Physical ability to lift up to 25 lbs and stand for long periods.

Responsibilities

• Provide exceptional customer service and support store performance.
• Assist with merchandising and marketing.
• Oversee store operations in absence of Store Manager.

Skills

Retail key-holder experience

Excellent leadership skills

Interpersonal skills

Basic computer skills

Effective communication

Job description

Employee Type: Regular

If you are a current Carter’s employee, you MUST apply through the Internal Career Link within the app. Do not apply using the external application below.

Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The company owns the Carter’s and OshKosh B’gosh brands, recognized leaders in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers both domestically and internationally. They are available through over 1,000 company-operated stores in the U.S., Canada, and Mexico, and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Child of Mine brand is available at Walmart, Just One You at Target, and Simple Joys on Amazon. Additionally, Carter’s owns Skip Hop, a global lifestyle brand for families with young children. The company headquarters is in Atlanta, Georgia. For more information, visit www.carters.com.

Summary:

The Supervisor acts as a brand ambassador and a “Leader on Duty” in the store, supporting the management team in achieving store performance goals through excellent customer service, product knowledge, and supervisory skills.

Main Responsibilities:

• Providing exceptional customer service and shopping experiences; acting as a brand ambassador with strong product knowledge.
• Processing sales transactions accurately and following cash handling procedures.
• Assisting customers with returns and exchanges.
• Completing store opening and/or closing procedures.
• Preparing courier shipments for head office when required.
• Communicating store information to the District Manager or other departments.
• Assisting with merchandising, marketing, and visual presentation of the store.
• Receiving and processing products efficiently while maintaining organization in the backroom.
• Maintaining a safe, clean store environment and executing housekeeping duties.
• Following loss prevention policies to secure company assets.
• Driving sales and leading on the sales floor.
• Assisting in training and developing sales associates.
• Overseeing store operations in the absence of the Store Manager and Assistant Store Manager, including scheduling.
• Creating a positive, friendly, and engaging environment for employees.
• Leading by example, demonstrating company values, and ensuring policy compliance.
• Contributing to overall store success by achieving related goals.

Experience and Skills:

• Retail key-holder, team leader, or supervisor experience (asset).
• High-energy, enthusiastic leadership style.
• Proven track record of meeting/exceeding sales goals.
• Excellent leadership, interpersonal, and customer service skills; ability to motivate others.
• Basic computer skills.
• Effective verbal and written communication skills.
• Physical ability to lift up to 25 lbs, move fixtures, and stand for long periods, using ladders as needed.

Availability Requirements:

• Regular work schedule required to remain an active employee.
• Changes in availability must be approved by the Store Manager and reviewed based on business needs.
• Availability to work days, nights, weekends, and holidays as scheduled.
• Shifts typically range from 2 to 8 hours; minimum hours are not guaranteed.