Supervisor (Part Time) - CR1127

Carter's; Alberta; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading retail company in Canada is seeking a Supervisor who will act as a brand ambassador while supporting the management team. Key responsibilities include exceptional customer service, overseeing sales associates, and ensuring a clean and safe store environment. Ideal candidates will have supervisory experience, excellent communication, and a history of meeting sales goals. This is a dynamic role that requires a positive attitude and strong leadership skills.

Qualifications

• Retail key-holder or supervisory experience is an asset.
• High energy and enthusiasm are essential.
• Strong customer service and communication skills are required.

Responsibilities

• Provide exceptional customer service.
• Process sales transactions and handle cash effectively.
• Assist with store opening and closing procedures.
• Lead and train sales associates.

Skills

Customer service

Leadership

Sales experience

Interpersonal skills

Job description

Summary:

The Supervisor is a brand ambassador and acts as a “Leader on Duty” in the store, supporting the management team in the achievement of store performance goals through their outstanding customer service skills, product knowledge and strong supervisory skills.

As a Supervisor, your main responsibilities will include:

• Providing exceptional customer service and shopping experiences for our customers. Act as a brand ambassador through strong product knowledge.
• Processing customer sale transactions and accurately following cash handling procedures. Assisting customers with returns and exchanges of merchandise
• Completing store opening and/or closing procedures
• Preparing courier for head office when required
• Communicating store information to the District Manager or other functions when required
• Assisting in merchandising, marketing and visual presentation aspects of the store
• Receiving and processing company product accurately and efficiently while preserving the organization of the backroom
• Maintaining a safe and clean store environment for our team members and customers. Executing store housekeeping duties.
• Securing company assets by following all loss prevention policies and procedures
• Acting as a Team Leader through your ability to:

• Drive sales through leadership on the sales floor
• Assist with sales associate training and development
• Oversee the operations of the store in the absence of the Store Manager and Assistant Store Manager, including daily break and meal period schedule
• Participate in creating an environment that is positive, fun, outwardly friendly and engaging for all employees
• Lead by example, demonstrate the Carter’s Company Values and ensure the compliance of all company and store policies and procedures
• Contributing to store success by accomplishing related results as needed

Experience and Skills

• Retail key-holder, team leader or supervisor experience is an asset
• High energy, enthusiastic team leader
• A history of meeting and exceeding sales goals
• Excellent leadership, interpersonal and customer service skills. Ability to motivate others.
• Working knowledge of computers
• Effective verbal and written communication skills
• Physical demands:
• Ability to lift up to 25 lbs
• Ability to move and replace fixtures, shelves and hardware throughout the store
• Ability to use ladders on a frequent basis
• Capacity to stand for long periods

Availability Requirements

• Regular work frequency is required to remain an active employee.
• Availability changes must be approved by the Store Manager and will be reviewed based on business needs.
• Availability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled.
• Scheduled working shifts from 2-8 hours in length. (applicable provincial laws apply
• Minimum number of hours is not guaranteed.

Carter’s | OshKosh is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to contact us.

Carter’s | OshKosh est un employeur souscrivant au principe de l'égalité d'accès à l'emploi et encourage tous les candidats intéressés et qualifiés à postuler. Si vous avez besoin de certaines mesures d'adaptation, n'hésitez pas à communiquer avec nous.