Supervisor (Part Time)

Carter; Toronto; On-site; CAD 25,000 - 28,000; Part time

Benefits offered by this job

Employee discount

Employee Assistance Program

Referral bonuses

Flexible schedule

Job summary

Carter's in Canada is seeking a Part Time Supervisor to be the first face of the brand for growing families. You’ll welcome customers, share product features, and help prep for school moments.

You’ll foster an inclusive environment, coach others, and drive results while responding to customer concerns promptly. Responsibilities include leading a business focus area, using feedback to improve operations, recognizing strong performance, and upholding safety and loss-prevention standards.

Qualifications

• A high school diploma is required and basic computer skills are expected.
• Ability to lift 40 pounds as needed and stand/walk for extended periods.
• Willingness to work days, nights, weekends and holidays as scheduled.
• Strong verbal and written communication skills with a positive mindset.
• Experience in customer service and a variety of skills and experiences.

Responsibilities

• Greet customers and assist with product styles, features and benefits.
• Maintain a genuine customer focus on the sales floor.
• Lead and support a designated business focus area with follow-through.
• Provide feedback to management and coach store teammates.
• Support asset protection through customer service and safety practices.

Skills

Verbal communication

Written communication

Multitasking

Tech proficiency (Outlook, Excel)

Customer service

Education

High school diploma

Tools

Excel

Job description

Supervisor (Part Time)If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.Love what you do. Carter's Careers. As a Part Time Supervisor, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits.What we love about Carter's:Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love?Benefits we love:Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool. Benefits and perks that make life better, including an Employee Assistance Program, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a season or a long-term career, you can grow at Carter's.What You'll Do:Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefitsMaintain a genuine customer focus on the sales floorFoster a positive, safe, and inclusive environment for employees and customersConsistently model service standards and omni-channel experience while coaching others to successLead and execute an assigned business focus area through planning and detailed follow throughPerform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolutionUtilize customer feedback to identify areas of opportunity to implement actions to drive resultsBuild customer loyalty through Company sponsored programsOffer consistent, in the moment feedback to store team and raise performance concerns to Store ManagerRecognize exceptional performance through positive reinforcement and appreciationSupport store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controlsQualities we'd love in a candidate:A positive and solutions-oriented mindsetEffective and professional verbal and written communication skillsThe ability to manage multiple tasks at onceProficient Computer and technology skills (Outlook, Excel, Web navigation, etc.)A variety of skills and experiencesA high school diplomaYou can:Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pullingStand or walk for extended periods of time; climb up and down a ladderProvide availability that may include days, nights, weekends, and holidays as scheduledCarter's for all:Carter's is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location. Compensation for this position ranges from $18.10 - $20.30 per hour based on experience and location.Carter's | OshKosh is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to contact us.