SUPERVISOR PARKS

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• Division & Section: Parks, Forestry & Recreation, PFR Parks
• Work Location: Various locations district wide, TBD
• Job Type & Duration: Full-Time, Permanent Vacancy
• Shift Information: Monday to Friday, 6:30 am - 2:30 pm
• Affiliation: Non-Union
• Number of Positions Open: 5
• Posting Period: 25-Apr-2025 to 09-May-2025

Major Responsibilities:

Reporting to a General Supervisor Parks, the Supervisor's main function is to supervise, plan, and deliver operations and maintenance services in support of all parks and related activities within a geographic area and/or multiple Parks & Ravine assets within the City of Toronto.

• Supervises the integrated operation and maintenance of parks, ravines, watercourses, and open space within a designated area and/or across multiple parks, including horticulture, turf management, ice rink operations, winter maintenance, general maintenance, managing parks events, and other disciplines.
• Supervises daily operations of maintenance and cleanup of Ravines & Watercourses.
• Supervises the daily operation of all assigned staff, including scheduling, work assignment, and review. Recommends vacation and overtime requests for authorization to the General Supervisor.
• Monitors and evaluates staff performance, approves salary increments, hears grievances, and recommends or implements disciplinary actions when necessary.
• Implements detailed plans and recommends policies/procedures regarding program-specific requirements.
• Supervises, motivates, and trains staff, ensuring effective teamwork and high standards of work quality and organizational performance.
• Directs staff through on-site assessments to ensure practices conform to policies, standards, legislation, and safety regulations.
• Ensures weekly review of staff work via Quality assurance checks and PMIT application.
• Investigates conflicts and complaints, implementing actions to resolve issues.
• Monitors work related to new park development and renovation projects.
• Communicates with staff across the Division to ensure consistent service delivery.
• Represents the Division/Branch on project committees and consults with management and community representatives.
• Collects and analyzes feedback from user groups to assess needs for upgrades and new procedures.
• Administers assigned budget, controlling expenditures within approved limits.
• Maintains facilities, fleet, and equipment, overseeing repairs, replacements, and upgrades.
• Provides input on operational changes based on site evaluations.
• Acts as a Supervisor under the Occupational Health and Safety Act, ensuring training and safety procedures are in place to foster a safety culture.

Key Qualifications:

• Post-secondary education related to the job or equivalent experience.
• Significant supervisory experience in parks maintenance, operations, or ravines/watercourses.
• Experience supervising in diverse, including unionized, environments.
• Experience planning and organizing for events, permits, and community engagement.
• Valid Ontario Class "G" driver’s license and ability to obtain a City driver’s permit.
• Strong conflict resolution skills and ability to de-escalate volatile situations.
• Ability to inspect facilities and operations, ensuring safety and policy compliance.
• Ability to work effectively in a team, organize workload, and maintain relationships with various stakeholders.
• Knowledge of Parks and Recreation policies and core functions.
• Knowledge of applicable legislations, including the Occupational Health and Safety Act and Collective Agreements.
• Excellent interpersonal, communication, and conflict resolution skills.
• Strong administrative, planning, human resources, and financial skills.
• Proficiency with office technology and applications.
• Willingness to work shifts, weekends, overtime, and holidays.

Equity, Diversity and Inclusion

The City is an equal opportunity employer committed to inclusiveness that reflects our diverse residents. Learn more about the City’s commitment to employment equity.