Supervisor, Operations - (TBS) Contract

The Beer Store; Bolton; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Supervisor of Operations to lead a team in a busy distribution center. This full-time role offers the chance to enhance operational efficiencies, ensure safety compliance, and foster a culture of exceptional customer service. With a commitment to inclusivity and employee development, this position is perfect for those passionate about making a difference in a vibrant work environment. Join a team that values diversity and empowers its members to excel in their careers while contributing to the community. If you have a knack for leadership and a drive for operational excellence, this opportunity awaits you.

Benefits

Health benefits program

Employee & family assistance program

Recognition programs

Employee special offers

Casual dress environment

Qualifications

• 3-5 years of operations experience in a unionized environment.
• Valid 'G' class license required for the role.

Responsibilities

• Supervise shift activities ensuring operational and safety efficiencies.
• Train employees and manage performance to meet customer service goals.

Skills

Problem-solving skills

Analytical skills

Verbal communication

Written communication

Leadership ability

Interpersonal skills

Decision-making

Education

High school diploma or equivalent

Post-secondary education

Tools

SAP

MS Office Suite

Job description

Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is owned by 30+ Ontario-based brewers! Through our Retail Stores, Distribution Centres, Draught Services, Customer Contact Centre, and our Corporate Office, we form one large team that is passionate about the beer business. The Beer Store is proud to foster a respectful and inclusive culture that expands and leverages the diverse talents, experiences, and perspectives of our team members to deliver exceptional service for our customers. We continue to be successful by working together, respecting each other, having a positive attitude and by trying new and innovative ideas. Not only are we knowledgeable, passionate, and loyal ambassadors for beer, we’re also health and safety advocates, environmental champions, DEIB enthusiasts and we give proudly back to our communities.

The Role

We are currently searching for a Supervisor, Operations reporting to the Assistant Manager, Operations. This is a Full-Time, Contract opportunity for up to 15 months.

Location

Onsite at the Bolton Distribution Centre

What You'll Be Doing

• Supervise shift activities within a busy unionized DC environment, ensuring operational, safety, and budgetary efficiencies are met
• Train new and existing employees, manage performance, and ensure customer service targets and goals are achieved
• Exemplify the company’s dedication to customer service, while overseeing Inventory, Warehouse Management, Quality Control, SOX, and Audit compliance
• Must be available to work all shifts in a 24-hour operation
• Use reporting tools to analyze facility layout and improve efficiencies through effective SKU slotting and pick path optimization
• Perform ongoing ABC and SKU analysis to maximize space efficiency
• Manage inventories of full goods and empty containers, ensuring adherence to SOPs, housekeeping standards, accuracy, and inventory loss targets
• Ensure inventory accuracy by processing cycle counts in SAP, conducting year-end counts, and investigating variances
• Oversee receiving orders, stock transfers, and reconciliation of discrepancies in daily receiving from brewers
• Coordinate returns from cross-dock locations and maintain accurate records of shipments and returns
• Process adjustments/corrections to customer orders and manage dock operations for incoming brewery loads
• Compile daily reporting and verify paperwork
• Perform other related projects and duties as assigned

Who You Are - Your Knowledge, Skills & Experience

Education

• High school diploma or equivalent required
• Post-secondary education is considered an asset

Experience

• A minimum of 3 - 5 years of operations experience
• Previous experience with SAP is considered an asset
• Previous experience working in a unionized environment would be a strong asset
• This role requires that you hold a valid "G" class licence

Skills

• Excellent problem-solving and analytical skills
• Strong verbal and written communication skills with the ability to communicate with employees across all levels of the organization.
• Proven leadership ability to effectively manage the team of direct reports
• Demonstrates positive interpersonal skills with peers, leaders, internal and external customers.
• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• The ability to make sound decisions in a timely fashion
• Knowledge of Occupational Health and Safety, Ministry of Transportation and WSIB regulations would be an asset

What We Offer

Our success as an organization is a result of our commitment to our greatest strength…our people! We believe that any opportunity we can provide to help further your career growth and development is an investment in not only your individual success, but our overall success as a business.

We work to recognize you in meaningful ways including a competitive compensation, a health benefits program, employee & family assistance program, recognition programs, employee special offers, and a casual dress and work environment.

*Benefits and perks are dependent upon role and status and are subject to change at the sole discretion of the company.

Equal Opportunity Employer

We are committed to providing a respectful and empowering workplace that values our greatest resource, our people. Diversity, Equity, Inclusion & Belonging are essential components of our culture that empower us to meet the needs of our employees, customers and communities. We welcome applicants from all backgrounds including racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, 2SLGBTQIA+ persons, and any other characteristic. We’re an equal opportunity employer and provide employment accommodation in accordance with provincial legislation. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation at any stage of the recruitment process.

We genuinely thank you for your interest in this opportunity with us. Due to the high volume of applications we receive, only applicants selected for an interview will be contacted.