Supervisor, Operations, Food

Gate Gourmet; Vancouver; On-site; CAD 70,000 - 80,000; Full time

Job summary

Join a forward-thinking company in Vancouver as an Operations Leader in a dynamic Flight Kitchen environment. This role is perfect for those passionate about culinary arts and leadership, where you will manage a team of over 30 employees, ensuring exceptional food quality and safety standards. You will play a key role in menu design, employee training, and continuous improvement of operational processes. With a commitment to employee safety and a collaborative culture, this position offers a unique opportunity to impact the culinary experiences of travelers. If you're ready to take your career to the next level, this is the place for you!

Benefits

No waiting period for medical or dental benefits

RRSP matching

Subsidized meals

Free parking

Free access to an EAP

Company-wide corporate discounts

Qualifications

• Minimum 3 years cooking experience and 2 years of leadership in food production.
• Strong leadership and communication skills are essential.

Responsibilities

• Lead food production and assembly, ensuring quality and safety standards.
• Manage daily manpower planning and evaluate employee performance.

Skills

Leadership Skills

Culinary Expertise

Communication Skills

Organizational Skills

Analytical Skills

Training and Mentoring

Ability to Give Feedback

Production Planning

Education

Red Seal Chef

Tools

Microsoft Office

SAP

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Job Description Summary:

We’re looking for someone with a passion for Operations Leadership for a position in our Vancouver Flight Kitchen. If you have strong leadership skills and production experience, this is an opportunity to take your career to the next level. You will be leading people and processes in our food production & assembly department. As we’re a 24hr/day, 7 days per week operation, you must be able to work various shifts.

Why work for Gate Gourmet:

• No waiting period for medical or dental benefits
• RRSP matching
• Subsidized meals
• Free parking
• Free access to an EAP
• Company-wide corporate discounts, Good Life Fitness, TELUS mobility, Bell mobility, Rogers, Dell computers
• Salary range $70,000 to $80,000 gross annually

Essential Duties and Responsibilities:

• Leverage your culinary expertise to take our customer’s experience to the next level
• Contribute to new menu design
• Ensure customer quality standards are always met or exceeded
• Responsible for safety, quality, and compliance to customer specifications and regulatory requirements and company policies and procedures.
• Champion employee safety without compromise
• Manage daily manpower planning including assignment of responsibilities and workstations.
• Evaluate employee performance, coaching, and corrective action for employees and liaise as required with HR and other support functions.
• Train and monitor employees on proper work procedures to ensure maximum productivity with minimum labour and food costs
• Always look for ways to minimize labour and material costs
• Work closely with all internal customers & suppliers to continuously improve the overall supply chain
• Collaborate with the entire leadership team toward a unified goal
• Perform administrative tasks including creation of requisitions, production sheets, HACCP documentation, shift reports, etc.

Education:

• Red Seal Chef preferred

Work Experience:

• Minimum 3 years cooking or food preparation experience with a wide array of cuisines
• Minimum 2 years of leadership experience in a high-volume, fast-paced food production environment with complex menus
• Production planning experience is a plus

Job Skills:

• Strong and effective leadership skills with the ability to successfully manage a staff of 30+ employees
• Ability to train and mentor others
• Must have the ability to give constructive feedback to employees daily
• Ability to communicate clearly and effectively
• Able to balance multiple objectives in a fast-paced, high-pressure environment
• Strong organizational & analytical skills
• Ability to create a production plan & execute that plan
• Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance
• Basic computer skills with a working knowledge of Microsoft Office products
• Knowledge of SAP is a plus

If you want to be part of a team that helps make travel and culinary memories, join us!