Supervisor, Operations, Food

gategroup - Operational; Vancouver; On-site; CAD 70,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate Operations Leader for their Vancouver Flight Kitchen. This role is perfect for someone with strong leadership skills and culinary expertise, ready to elevate customer experiences through innovative food production and assembly processes. You will oversee a team of over 30 employees, ensuring adherence to quality and safety standards while managing daily operations in a dynamic environment. With a commitment to employee development and operational excellence, this position offers a unique opportunity to make a significant impact in a fast-paced, 24/7 setting. Join a team dedicated to creating memorable culinary experiences for travelers.

Benefits

No waiting period for medical or dental benefits

RRSP matching

Subsidized meals

Free parking

Free access to an EAP

Corporate discounts

Qualifications

• 3+ years cooking experience with diverse cuisines required.
• 2+ years leadership in fast-paced food production environment.

Responsibilities

• Lead food production processes ensuring quality and safety standards.
• Manage staff performance, training, and daily operations.

Skills

Leadership Skills

Culinary Expertise

Communication Skills

Organizational Skills

Analytical Skills

Training and Mentoring

Ability to Manage Staff

Constructive Feedback

Multi-tasking

Education

Red Seal Chef

Tools

Microsoft Office

SAP

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Job Description Summary:

We’re looking for someone with a passion for Operations Leadership for a position in our Vancouver Flight Kitchen. If you have strong leadership skills and production experience this is an opportunity to take your career to the next level. You will be leading people and process in our food production & assembly department. As we’re a 24hr/day, 7 days per week operation, you must be able to work various shifts.

Why work for Gate Gourmet:

• No waiting period for medical or dental benefits
• RRSP matching
• Subsidized meals
• Free parking
• Free access to an EAP
• Company-wide corporate discounts, Good Life Fitness, TELUS mobility, Bell mobility, Rogers, Dell computers
• Salary range $70,000 to $80,000 gross annually

Essential Duties and Responsibilities:

• Leverage your culinary expertise to take our customer’s experience to the next level
• Contribute to new menu design
• Ensuring customer’s quality standards are always met or exceeded
• Responsible for safety, quality and compliance to customer specifications and regulatory requirements and company policies and procedures
• Champions employee safety without compromise
• Manages daily manpower planning including assignment of responsibilities and workstations
• Responsible for evaluating employee performance, coaching and corrective action for employees and liaises as required with HR and other support functions
• Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labour and food costs
• Always looks for ways to minimize labour and material cost
• Works closely with all internal customers & suppliers to continuously improve the overall supply chain
• Works with the entire leadership team toward a unified goal
• Administrative tasks including creation of requisitions, production sheets, HACCP documentation, shift reports etc.

Education:

• Red Seal Chef preferred

Work Experience:

• Minimum 3 years cooking or food preparation experience with a wide array of cuisines
• Minimum 2 years of leadership experience in a high volume, fast paced food production environment with complex menus
• Production planning experience a plus

Job Skills:

• Strong and effective leadership skills with the ability to successfully manage a staff of 30+ employees
• Ability to train and mentor others
• Must have the ability to give constructive feedback to employees daily
• Ability to communicate clearly and effectively
• Able to balance multiple objectives in a fast-paced, high-pressure environment
• Strong organizational & analytical skills
• Ability to create a production plan & execute that plan
• Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance
• Basic computer skills with a working knowledge of Microsoft Office products
• Knowledge of SAP a plus

If you want to be part of a team that helps make travel and culinary memories, join us!