Supervisor of Indoor Recreation Programs

Strathcona County; Edmonton; On-site; CAD 65,000 - 82,000; Full time

Benefits offered by this job

Extended health and dental coverage

Health and wellness spending account

Life and disability insurance

Retirement and pension programs

Paid and unpaid leave programs

Earned day off program

Employee assistance program

Commitment to employee development

Job summary

Strathcona County is seeking a dynamic Supervisor for Indoor Recreation Programs to oversee a diverse range of activities including aquatics, sport and leisure, inclusion, education, play and wellness. The role leads the indoor recreation program team to meet evolving community needs.

This temporary full-time position up to 12 months requires a degree or diploma with supervisory experience, First Aid/CPR-HCP, WHMIS, and strong interpersonal, communication and organizational skills.

Qualifications

• Post-secondary Degree in Recreation Administration, Business, or related discipline with 2 years of related experience; or post‑secondary Diploma with 4 years of related experience.
• Minimum of 3 years in a supervisory capacity.
• Current Standard First Aid with CPR‑HCP, and WHIMIS is required
• Proficiency in Microsoft Office; experience with IntelliGenz software is an asset
• OH&S Supervisory courses are assets
• Strong interpersonal, public relations, and communication skills
• Excellent organizational and time management skills
• Strong analytical and problem‑solving skills
• Experience and knowledge in change management
• Ability to manage multiple tasks and projects simultaneously
• Flexibility to work irregular hours to provide supervisory support during peak times

Responsibilities

• Build and lead a talented team focused on delivering high-quality programs, leading the team through change management and conduct crucial conversations when required
• Supervise, guide and support the recreation program team to program activities in our indoor recreation facilities
• Provide clear communication to support positive guest services related to registration processes and program preparedness
• Liaise with business systems and marketing for proper representation in online and print materials
• Assist with program development including networking, conducting research and assessing community needs
• Ensure recreation programs address service gaps, promote accessibility and inclusivity, and support the outcomes of the Recreation and Culture Strategy and departmental business plan
• Collaborate with other facility and program supervisors to optimize space utilization and meet community needs
• Coordinate systems, procedures, and processes in support of the planning and implementation of indoor recreation programs across multiple facilities
• Support course and class management and enrolment in program registration software
• Collect and analyze program data and programs evaluations to develop attraction and retention plans
• Understand utilization gaps and work collaboratively on effective use of space while meeting community need
• Collaborate with the Branch Accountant to manage operating budgets, maximize revenue opportunities, and implement cost-recovery strategies

Skills

Supervisory experience

Interpersonal skills

Communication skills

Organizational skills

Time management

Analytical skills

Public relations

Change management

Multi-tasking

Education

Recreation Administration/Business degree

Diploma in related field

First Aid CPR-HCP certification

Tools

Microsoft Office

IntelliGenz software

OH&S Supervisory courses

Job description

Are you passionate about indoor recreation? Do you have a knack for leadership and a love for community engagement? Strathcona County is seeking a dynamic Supervisor for Indoor Recreation Programs to oversee a diverse range of programs including aquatics, sport and leisure, inclusion, education, play and wellness. This role is pivotal in managing and leading our indoor recreation program team to ensure we meet the evolving needs of our community.

This posting is for 1 temporary full-time position up to 12 months

Key Responsibilities

• Build and lead a talented team focused on delivering high-quality programs, leading the team through change management and conduct crucial conversations when required
• Supervise, guide and support the recreation program team to program activities in our indoor recreation facilities
• Provide clear communication to support positive guest services related to registration processes and program preparedness
• Liaise with business systems and marketing for proper representation in online and print materials
• Assist with program development including networking, conducting research and assessing community needs
• Ensure recreation programs address service gaps, promote accessibility and inclusivity, and support the outcomes of the Recreation and Culture Strategy and departmental business plan.
• Collaborate with other facility and program supervisors to optimize space utilization and meet community needs
• Coordinate systems, procedures, and processes in support of the planning and implementation of indoor recreation programs across multiple facilities
• Support course and class management and enrolment in program registration software
• Collect and analyze program data and programs evaluations to develop attraction and retention plans
• Understand utilization gaps and work collaboratively on effective use of space while meeting community need
• Collaborate with the Branch Accountant to manage operating budgets, maximize revenue opportunities, and implement cost-recovery strategies

Qualifications and Skills

• Post-secondary Degree in Recreation Administration, Business, or related discipline with 2 years of related experience; or post‑secondary Diploma with 4 years of related experience
• Minimum of 3 years in a supervisory capacity
• Current Standard First AID with CPR‑HCP, and WHIMIS is required
• Proficiency in Microsoft Office; experience with IntelliGenz software is an asset
• OH&S Supervisory courses are assets
• Strong interpersonal, public relations, and communication skills
• Excellent organizational and time management skills
• Strong analytical and problem‑solving skills
• Experience and knowledge in change management
• Ability to manage multiple tasks and projects simultaneously
• Flexibility to work irregular hours to provide supervisory support during peak times

Conditions of Employment

• Submission of a Satisfactory Criminal Record Check
• Valid Alberta Class 5 Driver’s licence and submission of a 5‑year Driver’s Abstract with less than 7 demerits

We look forward to welcoming the successful incumbent with a start date of January 2027.

Who We Are

Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, fairness, and cooperation.

Why Join Strathcona County (depending on position)

• Competitive salary and comprehensive benefits package, which includes:
• Extended health and dental coverage
• Health and wellness spending account
• Life and disability insurance
• Retirement and pension programs
• Paid and unpaid leave programs
• Earned day off program
• Employee and family assistance program
• Commitment to employee development, through internal and external training and development opportunities
• Well‑being programs and a safety culture focused on physical and psychological health in the workplace

Equivalencies of education and experience may be considered.

This competition may be used to fill future vacancies for similar positions within the next 6 months.

Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.