Supervisor of Coordination

ParaMed Home Health Care; Oshawa; On-site; CAD 55,000 - 75,000; Full time

Job summary

A health care services provider in Oshawa is seeking a Supervisor of Coordination to lead the Coordination team and enhance operational excellence. The ideal candidate will have supervisory experience, proficiency in Microsoft Office, and strong organizational skills. Responsibilities include training staff, monitoring performance, and analyzing key metrics to improve care delivery. Join a compassionate team dedicated to helping people live better.

Benefits

Celebration and Recognition programs

Comprehensive health and dental benefit plans

Education allowance for employees and family

Opportunities for career advancement

Employee Assistance Program

Employee perks and exclusive offers

Qualifications

• 1-3 years of supervisory experience or equivalent education and experience.
• Proficiency in Microsoft Office, especially Word and Excel.
• Healthcare experience is an asset.

Responsibilities

• Provide training and onboarding education for new coordination staff.
• Monitor and coach coordinators, managing performance.
• Analyze reports and develop action plans to reduce missed care.
• Create and maintain work schedules for the team.
• Coordinate vacation and time off requests to ensure coverage.
• Monitor key metrics and hold the team accountable.

Skills

Supervisory experience

Proficiency in Microsoft Office

Attention to detail

Organizational skills

Customer service experience

Job description

Job Description

As the Supervisor of Coordination, you will be responsible for supervising the Coordination team and supporting operational excellence within an assigned branch.

Why You’ll Love Working Here

• Celebration and Recognition programs
• Comprehensive health and dental benefit plans
• Education allowance for employees and family
• Opportunities for career advancement
• Employee Assistance Program
• Employee perks and exclusive offers

What You’ll Do

• Provide training and onboarding education for new coordination staff
• Monitor and coach coordinators, managing performance
• Analyze reports and develop action plans to reduce missed care
• Create and maintain work schedules for the team
• Coordinate vacation and time off requests to ensure coverage
• Monitor key metrics such as missed care, canceled visits, and referral acceptance, and hold the team accountable
• Review tracking tools and follow up to ensure compliance

What You Bring

• 1-3 years of supervisory experience or equivalent education and experience
• Proficiency in Microsoft Office, especially Word and Excel
• Strong attention to detail, organizational, and multitasking skills
• Customer service experience
• Healthcare experience is an asset

#ParaMedCE

Time Type

Full time

Join us in our 40-year tradition of helping people live better with compassionate care. Be part of a winning team and succeed together!

ParaMed Home Health Care supports applicants throughout the recruitment process upon request.