Supervisor, Middle Office Solutions- Treasury

The Citco Group Limited; Halifax; On-site; CAD 70,000 - 90,000; Full time

Job summary

A global fund services leader is seeking a Supervisor for Middle Office Solutions in Halifax, Nova Scotia. This mid-senior level role involves overseeing a team and ensuring client operations are executed smoothly. Candidates should have experience in financial services, strong communication skills, and the ability to manage a fast-paced environment. The company offers a range of benefits, flexible working arrangements, and embraces diversity.

Benefits

Flexible working arrangements

Diversity and inclusion initiatives

Training and education support

Qualifications

• 2-5 years’ experience in Financial Services focused around data entry and cash/payment processing.
• Experience leading teams, mentoring and coaching staff.
• Strong and confident English communication skills.
• Ability to learn and follow established policies and procedures.

Responsibilities

• Support client operations by verifying, reporting and processing activities.
• Engage clients in a professional manner and provide dependable service.
• Monitor process flows to ensure deliverables are on track.
• Prepare and oversee end-of-day transaction reports.
• Oversee a team of Analysts and Senior Analysts.

Skills

Customer service

Team leadership

Attention to detail

Microsoft Office Suite

SWIFT familiarity

Education

Post-secondary education

Job description

Supervisor, Middle Office Solutions- Treasury

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Supervisor, Middle Office Solutions- Treasury

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Join to apply for the Supervisor, Middle Office Solutions- Treasury role at The Citco Group Limited

JOB DESCRIPTION

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

About Citco

JOB DESCRIPTION

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About The Team & Business Line

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Middle Office Solutions – Treasury team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Responsibilities

Your Role :

• You will support client operations by verifying, reporting and processing activities on their behalf. Our clients are Investment Managers whom we provide time sensitive services centralized around moving money in and out of their account(s) for various operational purposes.
• Engage our clients in a professional manner and provide dependable service within the confines of daily bank cut-offs / hours by processing daily payments via internal payment system
• Monitor process flows to ensure deliverables / daily payments are on track, assist where needed and escalate, if required
• Ensure adherence to controls and procedures while taking a role as a Subject Matter Expert for the department
• Prepare and oversee end of day transaction reports to circulate to clients and internal departments
• Set-up and maintain Standard Settlement Instructions (SSI’s) in internal systems
• Assist and lead performance discussions with junior staff, troubleshoot day-to-day issues, review / adjust work allocations as needed, and represent the group on internal and external calls
• Oversee a team of Analysts and Senior Analysts supporting them and your Manager while delivering a high level of customer service to your client base
• Ensure the team is able to work effectively, troubleshoot technical issues and work with the Manager to ensure the team is adequately equipped to service our clients
• Work on strategic projects, as needed
• Coordinate with multiple departments across the firm to drive results / complete deliverables

Qualifications

About You :

You have post-secondary education.

2-5 years’ experience in Financial Services focused around data entry and cash / payment processing

Experience leading teams, mentoring staff and coaching them in their roles

Strong customer service skills

With experience operating in a fast paced environment

Exceptional attention to detail and ability to multi-task to manage volumes

Can work independently and understand when to escalate

Ability to learn and follow established policies and procedures

Committed team player with excellent communication and interpersonal skills

Strong and confident English communication skills through e-mail and phone

Excellent Microsoft Office Suit and Outlook skills

Familiarity with SWIFT seen as an asset, but not a requirement

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Finance and Sales

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