Supervisor, Logistics

APOTEX; Toronto; On-site; CAD 72,000 - 101,000; Full time

Benefits offered by this job

Bonus programs

Comprehensive benefits

Pension plan

Job summary

Apotex in Toronto, Canada, is hiring a Warehouse Operations Manager to oversee shift performance, optimize inventory and ensure GMP-compliant logistics in a fast-paced pharmaceutical environment.

You will lead coordinators and technicians, manage SAP WM/MM processes, drive continuous improvements, and collaborate with supply chain, production and QA to meet service levels and safety standards. This role includes a competitive salary and comprehensive total rewards package.

Qualifications

• Post-secondary diploma or degree in logistics management, supply chain management, and/or related fields; equivalent working experience considered; planning experience an asset.

Responsibilities

• Manage a resource (shift) schedule to meet customers’ supply needs in raw materials, components, semi-finished products, and finished products including attendance management and overtime scheduling to support operations.
• Supervise Coordinators, Technicians and Samplers daily floor performance and create a positive team environment; prioritize and ensure execution of daily warehouse activities to meet service levels.
• Analyze daily data relevant to productivity, on-time delivery, and KPIs; create and execute action plans to improve performance.
• Ensure cycle counts are completed regularly and address discrepancies with Inventory management and Warehouse team.
• Lead SAP modules (MM, WM, IM, QM); maintain data integrity and troubleshoot discrepancies.
• Lead investigations related to Warehouse Operations and ensure root causes, corrective and preventative actions are identified.
• Accountable for Warehouse capacity management and processes to optimize capacity and disposal authorizations.
• Use systems and metrics to guide safety, quality, productivity and continuous improvement initiatives; coordinate repairs and improvements.
• Facilitate cross-functional communications with stakeholders (supply chain, production, packaging, sales, customer service, quality, and external suppliers).
• Back up the Manager, Warehouse Operations as required.
• Participate in performance conversations with employees and reinforce expectations to drive high performance and safe environment.

Skills

Leadership

Logistics management

GMPs knowledge

SAP WM

SAP MM

Analytical thinking

Education

Post-secondary diploma/degree in logistics management or related field

Tools

SAP WM

SAP MM

MS Office

Job description

Select how often (in days) to receive an alert:

Apotex is a Canadian-based global health company. We improve everyday access to affordable, innovative medicines and health products for millions of people worldwide, with a broad portfolio of generic, biosimilar, innovative branded pharmaceuticals and consumer health products. Headquartered in Toronto, with regional offices globally, including in the United States, Mexico and India, we are the largest Canadian-based pharmaceutical company and a health partner of choice for the Americas for pharmaceutical licensing and product acquisitions.

As an integral part of supply chain management, focuses on the daily execution and continuous improvement of the movement and storage of warehouse managed materials and products to achieve operation efficiency, reduce costs, and improve customer service experience.

Responsible for effective resource deployment and team management of an assigned shift and location within the warehouse operations. Responsible and accountable for competently supervising subordinates in accordance with OHSA and internal SHE policies and procedures.

Job Responsibilities

• Responsible for managing a resource (shift) schedule to meet customers’ supply needs in raw materials, components, semi-finished products, and finished products including attendance management and overtime scheduling to support operations.
• Supervises and/or provide direction to the Coordinators, Technicians and Samplers daily floor performance and creates a positive and engaged team environment. Prioritizing and ensuring execution of daily warehouse activities according to the urgency, volume, and available resources to meet and/or exceed service level agreement; ensures exceptions are responded to as per escalation procedure.
• Analyzes the daily data relevant to productivity, on-time delivery, and other key performance indicators, and creates and executes action plans to improve performance.
• Ensures cycle counts are completed regularly as per schedule and jointly addresses discrepancies with the Inventory management and Warehouse team.
• Lead user of all SAP Modules (MM, WM, IM, QM), maintains data integrity, troubleshoots and reconciles discrepancies, and manages change impacts within the system.
• Lead and approve Warehouse Operations related investigations and ensure investigations are initiated and conducted following existing procedures. This includes timely identification of root cause, corrective & preventative actions
• Accountable for Warehouse capacity management and processes to optimize capacity e.g. disposal authorizations, 3rd party storage, etc.
• Use systems and metrics to guide the initiation and execution of safety, quality, productivity and continuous improvement initiatives in support of the Operational Buisness Objectives. Ensures warehouse systems and equipment are being maintained properly and coordinates repair and improvement with appropriate resources
• Facilitates cross-functional communications with all key stakeholders. (supply chain, production, packaging, sales, customer service, traffic, quality, as well as external suppliers and contractors).
• Back up the Manager, Warehouse Operations, as required.
• Participate and lead performance conversations with employees, including monthly one on ones, to connect on performance; check in on employee’s progress toward achieving Objectives, offer support and remove barriers; and, communicate and revisit performance expectations to reinforce and encourage high performance culture and a safe working environment for all employees.
• Utilize open, honest, two way communication to build trust-based relationships with employees, business partners and direct leader while continuously improving leadership capabilities by personally seeking feedback and development.
• Create a culture which values trust and provides the opportunity for Employee development and growth in pursuit of our purpose and demonstrating our core Values – Collaboration, Courage, Perseverance and Passion.
• Utilize your networks to attract and hire talent in a comprehensive, differentiated and consistent manner essential to our continued growth; then, onboard new employees by providing a consistent experience that reflects the values and commitments made to candidates during the hiring process.
• Ensure adherence of team members (direct reports) with all compliance programs and company policies and procedures.
• All other duties as assigned.

Job Requirements

Education

• A post-secondary diploma or degree in logistics management, supply chain management, and / or other related fields; equivalent working experience considered; planning experience an asset. Demonstrated in-depth knowledge and application of GMPs, safety, and logistics management.

Knowledge, Skills and Abilities

• Proven successes in motivating, coaching, problem-solving, decision-making, prioritizing and achieving results through others.
• Demonstrated sere-oriented attitude and results with strong analytical thinking
• Exhibited capacity in building consensus with cross-functional personnel
• Ability to work under pressure in a fast-paced environment.
• Competency in applying complex logistics technologies and equipment.
• Flexibility and willingness to rotate among shifts and/or locations.
• Hands-on experience with internet, email, MS office tools, and SAP (or an equivalent system), ideally extensive experience with SAP WM and/or SAP MM.

Experience

• Minimum five years of logistics/warehouse experience with experience in a leadership role, ideally in a pharmaceutical or food manufacturing industry.

At Apotex, we are committed to fostering a welcoming and accessible work environment, where everyone feels valued, respected, and supported to succeed.

We offer accommodation for applicants with disabilities as part of the recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require accommodation.

The hiring range for this position is $72,284.85 to $101,198.79 per year. The final agreed-upon salary may vary based on factors such as job-related knowledge, skills and experience.

We are looking for top talent. If your qualifications differ from those listed above, the scope of work and final agreed-upon salary may be adjusted to reflect your individual qualifications.

The Apotex Total Rewards package goes beyond base salary. Apotex offers bonus programs based on your position in the organization, you can excel based on our pay-for-performance philosophy. With comprehensive benefits, a pension plan to help you save for retirement and learning and development opportunities, we provide a comprehensive package for your personal and professional development.

Apotex will use artificial intelligence to screen, select and/or assess your application for this job.

This job posting is for a role that is currently available and vacant at Apotex.