Supervisor, Loan Administration (Bilingual)

FCC / FAC; Moncton; On-site; CAD 92,000 - 125,000; Full time

Job summary

A financial services institution based in Moncton seeks a Loan Administration Leader to guide a team of Loan Administration Technicians. This role involves coaching, managing performance, and implementing process improvements. Candidates should hold a relevant degree and have experience in lending practices, with proficiency in both English and French. A competitive salary range of $92,310 to $124,890 is offered.

Qualifications

• Effective leader with coaching and relationship-building skills.
• Proficient in both official languages and excellent communication skills.
• Analytical thinker who can evaluate processes and implement improvements.

Responsibilities

• Lead a loan administration team and manage change effectively.
• Identify and implement process improvements.
• Guide team through deadlines and solve problems collaboratively.

Skills

Coaching skills

Analytical thinking

Problem-solving

Bilingual (English and French)

Education

Bachelor’s degree in administration or commerce

Two-year diploma in a related field

Job description

Closing Date (MM/DD/YYYY)

08/07/2025

Worker Type

Permanent

Language(s) Required

Bilingual (English and French)

Term Duration (in Months)

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$92,310 - $124,890

Loan administration leader needed.

Lead a team of Loan Administration Technicians and support the functioning and mission of FCC’s Loan Administration Centre (LAC).

You’ll use your coaching skills to support the team’s learning and development, while also managing onboarding, succession planning, and staffing.

What You’ll Do

• Lead a loan administration team, including championing change management and promoting a positive culture.
• Identify and implement process and policy improvements and recommend solutions to deal with issues.
• Coordinate workload and guide team through deadlines, problem resolution or exceptions.
• Partner with LAC leadership team to deliver strategic direction and maintain strong relationships with internal and external partners.
• Recruit team members and manage staff performance, including providing coaching and ensuring members are cross-trained and engaged in continuous learning.
  
  
  

What We’re Looking For

• Effective leader able to coach and build relationships with team members.
• Problem-solver who manages change.
• Analytical thinker able to evaluate processes and identify areas for improvement.
• Proficiency in both official languages (English and French) and proven ability in oral and written communication.
  
  
  

What You’ll Need

• A bachelor’s degree in administration or commerce and at least three years of relevant experience, or a two-year diploma or certificate in a related field and at least five years of relevant experience (or an equivalent combination of education and experience)
• Knowledge of lending practices, including a solid understanding of mortgages, contract law, security and differing provincial laws on security registrations
• Advanced working knowledge of loan and security registration systems