supervisor, hotel clerks

Lethbridge Polytechnic; Lethbridge; On-site; CAD 40,000 - 60,000; Full time

Job summary

Lethbridge Polytechnic is seeking a supervisory professional to oversee operations in a hotel environment. The role involves coordinating staff, assisting clients with special needs, and ensuring smooth business continuity. Ideal candidates will possess strong communication skills and a secondary school graduation certificate, with a focus on client service and team collaboration.

Qualifications

• 1-2 years of experience required.
• Strong communication skills essential.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Perform same duties as workers supervised.
• Assist clients/guests with special needs.
• Co-ordinate, assign and review work.
• Hire and train staff in job duties.
• Maintain operation of computer systems and equipment.

Skills

Attention to detail

Client focus

Dependability

Excellent oral communication

Excellent written communication

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area
• Hotel, motel, resort
  
  

Responsibilities

Tasks

• Perform same duties as workers supervised
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies
  
  

Supervision

• 5-10 people
  
  

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Overtime required
• Standing for extended periods
• Tight deadlines
• Work under pressure
  
  

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Team player