Enable job alerts via email!
Boost your interview chances
Create a job specific, tailored resume for higher success rate.
Join a leading organization in the events sector as a Supervisor for Guest Experience and Ticket Operations. This role oversees the smooth operation of ticketing and guest services, ensuring a welcoming and safe environment. The position is casual, adapting to business needs, with opportunities for growth within the community-focused team.
Supervisor - Guest Experience and Ticket Ops X-Train (2 Vacancies) 2025-040
THE OPPORTUNITY AWAITS YOU
The Supervisor, Guest Experience & Ticket Operations is responsible for assisting the Manager and Assistant Manager of Guest Experience & Ticket Operations in leading the day-to-day service delivery in venues managed by Regina Exhibition Association Limited (REAL). This role helps maintain a welcoming and safe environment for all guests by providing leadership through exceptional customer service and upholding venue policies in a friendly, professional, and safe manner. The Supervisor will oversee event day staff and support management with functions such as Ticket Sales, Event Booking, Venue Operations, Guest Experience, and Finance to ensure a professional, organized, efficient, and customer-friendly experience.
What You Will Do
Provide support to internal and external customers by :
Lead outstanding customer service by :
Foster leadership and teamwork by :
Other duties as required.
This is a casual position scheduled according to business needs.
Requirements
What It Takes
Knowledge, Skills, and Abilities include :
Why Choose REAL?
Apply by June 4, 2025, via this link . For more information, visit www.realdistrict.ca .
Note : Only selected candidates will be contacted. Preference given to internal applicants with existing REAL RWDSU seniority.
J-18808-Ljbffr