Supervisor, Ground Support Equipment (GSE)

Porter Airlines; Toronto; Hybrid; CAD 90,000 - 115,000; Full time

Job summary

Porter Airlines is seeking a supervisor to lead its Ground Support Equipment (GSE) maintenance team at Billy Bishop Toronto City Airport. Reporting to the Manager, Facilities and Ground Support, the role focuses on directing daily operations and ensuring timely maintenance of GSE and light vehicles.

You will oversee technicians, enforce safety procedures, interpret diagrams, manage parts supply, and provide training and support across bases.

Qualifications

• Certified mechanic with 310-S/310-T designation.
• Minimum 4 years in GSE or equipment maintenance.
• Minimum 1 year supervisory experience.
• Valid driver’s license and ability to obtain MOT security clearance.

Responsibilities

• Supervise the GSE maintenance team and shop operations.
• Oversee scheduled and unscheduled maintenance on GSE equipment and light vehicles.
• Inspect, test, and operate GSE to verify serviceability and performance.
• Diagnose mechanical and electrical issues and interpret drawings/diagrams.
• Ensure proper parts replacement and documentation; manage tool/equipment safety.

Skills

Team leadership

Safety awareness

Problem solving

Communication

Education

Automotive Service Technician 310-S/310-T

Tools

CMMS

MS Office (Excel & Word)

Job description

Job Summary

Reporting to the Manager, Facilities and Ground Support Equipment Maintenance, this individual is responsible for the supervision of the Porter’s ground support equipment team.

Duties & Responsibilities

• Support an Aircraft Ground Support Equipment (GSE) shop and technicians.
• Ensure the timely and proper performance of scheduled and unscheduled maintenance on GSE equipment and light support vehicles.
• Inspect, test, and operate GSE to determine equipment serviceability and proper operation.
• Diagnose mechanical and electrical circuitry malfunctions.
• Interpret drawings, wiring diagrams, schematics, and technical data.
• Identify appropriate replacement parts and technical documents.
• Ensure correct removal, disassembly, repairs, cleaning, treatment for corrosion, assembly, and re-installation GSE accessories and components by the GSE team.
• Ensure correct servicing of equipment with fuel, oil, coolant, water, hydraulic fluid and air as required.
• Operate, clean, inspect, and service GSE equipment, vehicles, inventory and supplies.
• Position equipment to support aircraft maintenance and flying operations.
• Adhere to safety procedures, and follow technical orders as applicable.
• Acquire Daily Equipment Checks from equipment using department, and follow up with users regarding equipment issues
• Follow and assign completion of GSE Preventive Maintenance Programs including out bases as assigned
• Aid in the tracking of parts and equipment
• Gain approval, order and supply GSE parts and supplies for all equipment and GSE team.
• Emergency repairs
• Technical Support For Out Bases For Repairs
• Monthly Checks Of Out Bases Equipment if required
• Restock Out Bases Inventory as assigned
• Provide direction and training to our GSE technicians
• Assist in the hiring or new team members
• Disciplinary action when required
• Monitoring and revising schedule ensuring adequate coverage
• Resolving team member issues/conflicts
• Attend meetings and contribute resolutions to GSE Health and Safety issues in all Porter departments.
• Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
• And other duties as assigned

Behavioural Competencies

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• Teamwork: Working collaboratively with others to achieve organizational goals.
• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications

• Must be a certified mechanic – minimum Automotive Service Technician 310-S or 310-T
• Requires a minimum 4 years’ experience in GSE maintenance, or equipment maintenance.
• High school diploma with strong mechanical/electrical background.
• Minimum of one year of supervisory experience required
• Must have a valid driver’s license and able to obtain MOT security clearance.
• Experience working with Diesel equipment and welding equipment would be and asset.
• Knowledge of electrical and mechanical maintenance
• Ability to quickly reallocate resources, or personally respond to duly approved emergency/urgent requirements
• Knowledge and application of safety standards and precautions pertaining to the use of tools and equipment.
• Able to work different shifts as required
• Excellent physical condition
• Able to work in varied weather
• Dependability (must have a clear attendance record and reliable on time reporting for work)
• Ability to obtain and maintain required security clearances
• Demonstrated a positive attitude and good working habits
• Able to build and maintain strong cross-functional relationships with other departments
• Good written and verbal communication skills
• Proficiency in MS-Office Excel & Word, as well as CMMS (Computerized Maintenance Management Software)

Location

Toronto (Billy Bishop Toronto City Airport - YTZ) #LI-Onsite

Company Description

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves North America, including a coast-to-coast domestic Canadian network, the U.S., Mexico, the Caribbean and Central America. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.