Supervisor - Grocery (Nights) - Term

The North West Company; Winnipeg; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading Canadian retailer, The North West Company, is seeking a Supervisor for the Nights shift in their Grocery Department. This role involves coaching staff, assisting with product selection, and maintaining safety standards. Joining NWC means being part of a diverse culture with opportunities for professional growth. Ideal candidates will have supervisory experience and a strong commitment to customer service.

Benefits

Competitive salary and benefits

Opportunity for growth and development

Dynamic and diverse work culture

Qualifications

• Supervisory experience required, with skills in building and developing teams.
• Previous distribution and warehouse experience necessary.
• Forklift certification or willingness to obtain preferred.

Responsibilities

• Assist Grocery Manager with selection and coaching during shifts.
• Ensure safety and quality control checks.
• Work collaboratively with management to resolve issues.

Skills

Leadership

Organizational skills

Customer service

Teamwork

Education

CITT designation or enrollment in logistics program

Tools

Warehouse Management Systems (WMS)

Job description

Status: Regular Full Time Term (1 Year)

Shift:Tuesday - Friday (8:00 PM - 6:30 AM)

In your role as Supervisor, Nights in the Grocery Department, at The North West Company (NWC) you will provide assistance to the grocery department employees involving the selection of all grocery commodities for The North West Company.

Joining NWC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture.

The North West Company is a leading retailer to under-served rural communities and urban neighbourhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information.

Your Role:

• Provides assistance to the Grocery, Manager with the selection of goods at the Logistics Centre;
• Provides assistance to grocery department during shifts as needed and reports any issue to the Grocery, Manager;
• Provides ongoing assistance to the selectors during the shift to solve issues and create a cooperative working environment;
• Provides coaching, task delegation and follow up to ensure Grocery Department employees are working in their assigned areas to provide adequate coverage for all processes;
• Provides coaching of selection procedures and pallet building;
• Ensures all employees are working and maintaining a safe work environment as per Health and Safety Legislation by reporting all violations and potential hazards to the Grocery Manager;
• Performs quality control checks and freight inspections as required by the Grocery Manager;
• Ensures selectors are stacking and building pallets suitable for the transportation chain, and that best practices are followed at the Logistics Centre;
• Locates missing goods and ensures immediate actions are taken to resolve any potential shortages;
• Provides advice on maintaining and improving cost effective ways to select product.
• Works with Grocery Manager to reduce the amount of re-handling of product regarding pallet building;
• Ensures loads are securely wrapped and positioned properly in staging lanes by doing spot checks; and
• Works in coordination with the Winnipeg Logistics Service Centre Management Team on the selection and staging of product through the facility, the shipping department on staging zones and the Maintenance Manager on equipment issues.

Desired Skills & Experience:

• Previous distribution experience at The North West Company’s WLSC (Winnipeg Logistics Service Center) or CMF (Crescent Multi Foods) is required.
• Supervisory experience required and/or proven leadership skills with the ability to build and develop capable teams for continual improvement and experience in delegating and task assignment;
• Previous warehouse experience involving order picking, shipping and/or receiving required, coupled with standard operating procedures for warehouse operations;
• Experience with warehouse management systems (WMS) an asset;
• CITT designation or currently enrolled in a transportation or logistics program an asset; along with forklift certification or willingness to obtain certification;
• Excellent organizational skills with the ability to prioritize workloads;
• Capable of operation of a computer and a basic knowledge of Microsoft Office Suite;
• Ability to deal with employee concerns in a professional and confidential manner;
• Ability to work quickly and efficiently in a team or independently;
• Demonstrated customer service skills;
• Capable of lifting up to 70 lbs. unaided on a regular basis; and
• Must be available to work other shifts and hours for coverage of vacation and illness as required.

Location: Winnipeg Logistics Service Centre (100 Murray Park Rd)

Reports to: Grocery Manager

We create a collaborative and constructive culture by:

• Being Enterprising • Committing to our Customer • Working with Passion • Leading and Developing Others • Demonstrating Respect and Inclusivity • Building Trust

The North West Company is committed to inclusion and diversity and encourages applications from all candidates including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, and persons with disabilities.

A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however only those selected for an interview will be contacted.

This is an active job opening for a position that is currently available and we are actively seeking to fill.