Supervisor Front End -FT

Jace Holdings Ltd.; Duncan; On-site; Full time

Job summary

An established industry player is seeking a Front End Supervisor to join their team. This role is pivotal in ensuring exceptional customer service and fostering a positive shopping experience. You will lead a dedicated team, manage daily operations, and ensure compliance with corporate standards. With a focus on employee development and customer engagement, this position offers a rewarding opportunity to make a significant impact in a vibrant retail environment. Join a company that values its employees and offers comprehensive benefits to support your growth and well-being.

Benefits

Competitive Benefits Package

Health and Dental Coverage

Life Insurance

Accidental Death and Dismemberment Insurance

Virtual Health Care Access

Employee and Family Assistance Program

Retirement and Savings Plan

10% In-Store Discount

Learning and Development Resources

Paid Vacation

Qualifications

• Full knowledge of department operations and ability to work independently.
• Ability to work a variety of shifts including evenings and weekends.

Responsibilities

• Ensure superior customer service by coaching and developing staff.
• Monitor compliance with company policies and inventory control.
• Lead department operations and engage with customers.

Skills

Customer Service

Staff Training

Sales Data Analysis

Inventory Control

Fast-Paced Environment Adaptability

Education

High School Diploma

Job description

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Requisition ID: 184219
Career Group: Store Careers
Job Category: Retail - Front End
Travel Requirements: 0 - 10%
Job Type: Full-Time
Pay Rate: $18.50-$24.50

Country: Canada
Province: BC
City: Duncan
Location: Beverly Street
Postal Code: V9L 6X2

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

The Front End Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well trained staff. The Supervisor will supervise the department and staff and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.

Here’s where you’ll be focusing:

• Keep work area clean and presentable at all times
• Remain current with weekly and in-store specials
• Ensure accurate labeling of products through adherence to company pricing strategies
• Foster a shopping experience that engages customers in a way that enhances loyalty, sales and profit
• Run, monitor and analyze sales data reports
• Monitor and ensure compliance with SOP, OH&S, food safety and other corporate initiatives
• Monitor execution of company inventory control procedures
• Lead department in accordance with company presentation standards
• Act as the departmental 'go-to' person in charge of department, when required
• Recruit, train, develop, motivate and coach employees, and provide regular feedback to support the department leadership team
• Schedule and monitor breaks, back-ups, and other departmental activities
• Participate in the final inventory calculations
• Follow store lock-up procedures, when required
• Other duties as required

What you have to offer:

• Full knowledge of department operations and skills
• Ability to work independently in a fast paced environment
• Ability to work a variety of shifts including evenings and weekends

Education

• High School Diploma

We offer a comprehensive Total Rewards package, which varies by role and is designed to help our teammates to live better – physically, financially and emotionally.

Our Total Rewards programs go well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, as well as life insurance and Accidental Death and Dismemberment Insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Paid Vacation

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.