Supervisor, Food & Beverage

Groupe Nordik; Chelsea; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Free spa access

Free parking

Discounts on food & services

Training & conferences

Job summary

Nordik Spa Village in Chelsea, QC, Canada, is seeking a motivated F&B supervisor to lead servers and bartenders across daily operations. You will ensure compliance with alcohol service regulations, maintain safety standards, and drive exceptional guest service while coordinating with department heads to deliver a seamless experience.

The ideal candidate has at least 3 years in food service and supervisory experience, with knowledge of wine, beer and cocktails.

Qualifications

• Three (3) years of relevant experience in food service as a server or bartender.
• Experience as a supervisor or team leader.
• Knowledge of wine, beer, and cocktails (an asset).

Responsibilities

• Ensure compliance with alcohol service regulations, hygiene and sanitation standards, and occupational health & safety laws.
• Lead and motivate teams to deliver high-quality guest service.
• Maintain the health and safety of all employees and guests at all times.
• Oversee operations during openings/closings and shift transitions.
• Foster an engaging and dynamic work environment where all artisans collaborate towards high performance.
• Work closely with department heads to ensure a seamless guest experience.
• Ensure all employees adhere to presentation standards (uniforms, personal hygiene, etc.).
• Perform other administrative tasks as needed.

Skills

Server experience or bartender

Supervisory experience

Wine & cocktails knowledge

Job description

The food & beverage services at Nordik Spa Village complement and enhance the experience of our guests. With five different dining options (Restö, Panorama Lounge, Mëzz Café, Biërgarden, and Shack), the F&B team extends the wellness ritual into a revitalizing experience. Locally sourced food and beverages, served by attentive artisans, bring the farm-to-table concept to life.

Responsibilities:

Ensure compliance with alcohol service regulations, hygiene and sanitation standards, and occupational health & safety laws;

Lead and motivate teams to deliver high-quality guest service;

Maintain the health and safety of all employees and guests at all times;

Oversee operations during openings/closings and shift transitions;

Foster an engaging and dynamic work environment where all artisans collaborate towards high performance;

Work closely with department heads to ensure a seamless guest experience;

Ensure all employees adhere to presentation standards (uniforms, personal hygiene, etc.);

Perform other administrative tasks as needed.

To succeed in this role, you will need:

Three (3) years of relevant experience in food service as a server or bartender;

Experience as a supervisor or team leader;

Knowledge of wine, beer, and cocktails (an asset).

Your profile stands out thanks to your:

Creative problem-solving skills;

Energy and willingness to take on responsibilities;

Ability to build strong interpersonal relationships;

Good judgment and autonomy;

Proactive approach to conflict resolution.

Salary & Benefits:

Investment in your skills (company-paid training, conferences, etc.);

Free access to the spa*;

Free parking;

Discounts on food, massages, beauty services, and more*.
*Certain conditions apply.

Work Schedule:

Must be available during the day and evening, as well as on weekends and public holidays;

For those who dream of being somewhere else, Nordik Spa Village is a haven of well-being. Offering the largest selection of mind and body wellness experiences in North America, Nordik Spa Village allows you to reconnect with the elements, with each other and with yourself. It offers a refuge from modern life and a chance to give life a break.

When you work at Nordik Spa Village, you don't just earn a job, you find a family. We pride ourselves on having one of the warmest and most welcoming communities and our guests truly appreciate it. We strive to provide excellent care to our guests and ensure the well-being of our employees who are our artisans.

Who we are

Our mission is to give our guests a moment of respite by providing a refuge from the pressures of modern life where they can rediscover their own well-being and, as a result, live happier, longer lives. Your role as a craftsman in our nature spa is to cultivate peace. Here at Nordik Spa Village, we are a passionate and dedicated team. We are always enthusiastic, helpful, conscientious, discreet and above all respectful. We care deeply about each and every guest and fellow artisans in our wellness spa.