Supervisor, Facilities - Plumbing

Seminole Hard Rock; Ottawa; On-site; CAD 49,000 - 66,000; Full time

Job summary

Hard Rock Ottawa Hotel & Casino seeks a Facilities Supervisor (Plumbing) to oversee maintenance, safety, and day-to-day operations of the property’s facilities, ensuring a safe, clean, and fully functional environment for guests and staff. The role requires a valid Ontario 306A Plumber license, solid knowledge of plumbing systems, and proven managerial experience in a fast-paced hospitality setting.

You will supervise maintenance teams, coordinate projects, and enforce health and safety

Qualifications

• Valid plumbing license and strong knowledge of municipal/hospitality plumbing codes.
• Experience supervising maintenance or facilities teams.
• Ability to coordinate multiple maintenance projects and communicate effectively.

Responsibilities

• Supervise, assign jobs, and ensure timely completion of maintenance tasks.
• Perform on-site inspections and coordinate with other departments.
• Maintain records and reports on safety, codes and facility conditions.
• Oversee plumbing maintenance and repairs across the property.
• Ensure a clean, safe, and hazard-free environment for guests and staff.

Skills

Plumbing systems knowledge

Supervisory experience

Maintenance coordination

Communication skills

Education

Ontario Certificate of Qualification (306A Plumber)

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

• Company: Hard Rock Ottawa Hotel & Casino
• Location: Ottawa, Ontario
• Job Type: Full Time Permanent
• Is this a current vacancy? Yes, this is an existing open position.
• Compensation: CAD $ 49,446 - $66,330/year
• License Requirements: AGCO License ( Alcohol Gaming Commission Ontario)

A Facilities Supervisor (Plumbing) in a casino environment is responsible for overseeing the maintenance, safety, and day-to-day operation of the property's physical facilities to ensure a safe, clean, and fully functional environment for guests and employees. This role requires strong knowledge of building systems, including plumbing infrastructure, and the ability to troubleshoot, coordinate, and oversee plumbing-related maintenance and repairs.

RESPONSIBILITIES

• Supervise, assign jobs, and ensure timely completion of projects by maintenance mechanics.
• Perform routine field inspections on-site and at off-site locations.
• Prepare technical reports and maintains logbooks as required.
• Maintain and apply knowledge of applicable fire, health, safety and environmental standards, as well as relevant codes.
• Coordinate maintenance and modification projects with appropriate departments to ensure minimal guest interruption.
• Oversee the supervision of maintenance and repair of facilities and equipment.
• Instruct and train others as required.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• React in a timely manner to emergency situations.
• Always promote positive employer / public relations. Interact with internal departments as appropriate.
• Must adhere to Hard Rock's policies and procedures.
• Other duties as required.

QUALIFICATIONS

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

• Valid Ontario Certificate of Qualification (306A Plumber)
• A combination of education and experience in trades, project management, commercial and hospitality industries
• Proven track record of managerial success in a fast-paced environment to drive the business toward success
• Able to make high quality and complex decisions
• Thorough understanding and ability to troubleshoot plumbing systems and components, as well as kitchen equipment.
• Must possess strong communication skills with ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization
• Able to motivate, train and guide others to meet performance objectives
• Must be able to work varying shifts and time schedules as needed

ADDITIONAL REQUIREMENTS

• Must obtain and maintain all licenses / certifications per Federal, Provincial, and Gaming Commission.
• Prior experience opening new properties/outlets preferred.
• Must be nineteen (19) years of age.
• Must be able to work on holidays and weekends, as well as flexible shifts.
• Proven track record of managerial success in a fast paced environment to drive the business toward success.
• Able to make high quality and complex decisions.

PHYSICAL DEMANDS

• Ability to stand and sit for extended periods of time.
• Ability to move throughout the kitchen (standing, walking, kneeling, bending) for extended periods of time.
• Ability to frequently move objects (lift, push, pull, balance, carry) up to 50 pounds.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 25 pounds or more.
• Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The work environmental characteristics described here may be representative of those an employee encounters while performing the essential functions of this job.
• The Casino environment is hectic, fast-paced and often crowded and noisy.
• Duties and responsibilities are typically performed in a professional office setting, but there may be times when you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

CLOSING

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code a