Supervisor, Facilities - Plumbing

Hard Rock Hotel & Casino Ottawa; Ottawa; On-site; CAD 49,000 - 66,000; Full time

Job summary

Hard Rock Ottawa Hotel & Casino is seeking a Facilities Supervisor (Plumbing) to oversee plumbing maintenance, safety, and day-to-day operations of the property's facilities. The role requires strong knowledge of building systems and the ability to coordinate repairs while minimizing guest disruption.

Ideal candidates will hold the Ontario 306A Plumber certificate, have leadership experience in fast-paced environments, and demonstrate clear communication with teams and other departments.

Qualifications

• Ontario Plumber 306A certificate or equivalent.
• Combination of education and experience acceptable.
• Proven managerial experience in a fast-paced environment.
• Strong communication skills for interacting with customers, clients and team members.
• Willingness to work varying shifts and holidays.
• Experience with plumbing systems and kitchen equipment.

Responsibilities

• Supervise, assign jobs, and ensure timely completion of maintenance tasks.
• Perform routine on-site inspections and coordinate inspections at off-site locations.
• Prepare technical reports and maintain logbooks as required.
• Ensure compliance with fire, health, safety and environmental standards and codes.
• Coordinate maintenance projects with other departments to minimize guest disruption.
• Oversee maintenance and repair of facilities and equipment.

Skills

Managerial experience

Communication skills

Troubleshooting plumbing

Kitchen equipment knowledge

Education

Ontario Certificate of Qualification (306A Plumber)

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

Company: Hard Rock Ottawa Hotel & Casino

Location: Ottawa, Ontario

Job Type: Full Time Permanent

Is this a current vacancy? Yes, this is an existing open position.

Compensation: CAD $ 49,446 - $66,330/year

License Requirements: AGCO License ( Alcohol Gaming Commission Ontario)

A Facilities Supervisor (Plumbing) in a casino environment is responsible for overseeing the maintenance, safety, and day-to-day operation of the property's physical facilities to ensure a safe, clean, and fully functional environment for guests and employees. This role requires strong knowledge of building systems, including plumbing infrastructure, and the ability to troubleshoot, coordinate, and oversee plumbing-related maintenance and repairs.

Responsibilities

• Supervise, assign jobs, and ensure timely completion of projects by maintenance mechanics.
• Perform routine field inspections on-site and at off-site locations.
• Prepare technical reports and maintains logbooks as required.
• Maintain and apply knowledge of applicable fire, health, safety and environmental standards, as well as relevant codes.
• Coordinate maintenance and modification projects with appropriate departments to ensure minimal guest interruption.
• Oversee the supervision of maintenance and repair of facilities and equipment.
• Instruct and train others as required.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• React in a timely manner to emergency situations.
• Always promote positive employer / public relations. Interact with internal departments as appropriate.
• Must adhere to Hard Rock’s policies and procedures.
• Other duties as required.
• Lives the Brand

Qualifications

EDUCATION AND /OR EXPERIENCE REQUIREMENTS

(Related education and experience may be interchangeable on a year for year basis)

• Valid Ontario Certificate of Qualification (306A Plumber)
• A combination of education and experience in trades, project management, commercial and hospitality industries
• Proven track record of managerial success in a fast-paced environment to drive the business toward success
• Able to make high quality and complex decisions
• Thorough understanding and ability to troubleshoot plumbing systems and components, as well as kitchen equipment.
• Must possess strong communication skills with ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization
• Able to motivate, train and guide others to meet performance objectives
• Must be able to work varying shifts and time schedules as needed

Additional Requirements

• Must obtain and maintain all licenses / certifications per Federal, Provincial, and Gaming Commission.
• Prior experience opening new properties/outlets preferred.
• Must be nineteen (19) years of age.
• Must be able to work on holidays and weekends, as well as flexible shifts.
• Proven track record of managerial success in a fast paced environment to drive the business toward success.
• Able to make high quality and complex decisions.

PHYSICAL DEMANDS

• Ability to stand and sit for extended periods of time.
• Ability to move throughout the kitchen (standing, walking, kneeling, bending) for extended periods of time.
• Ability to frequently move objects (lift, push, pull, balance, carry) up to 50 pounds.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 25 pounds or more.
• Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The work environmental characteristics described here may be representative of those an employee encounters while performing the essential functions of this job.
• The Casino environment is hectic, fast-paced and often crowded and noisy.
• Duties and responsibilities are typically performed in a professional office setting, but there may be times when you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at [e-mail] if you require accommodation at any time throughout the hire process.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted