Supervisor, Electronic Security & Lockshop Operations

Southern Alberta Institute of Technology; Calgary; On-site; CAD 90,000 - 100,000; Full time

Job summary

An established industry player is seeking a passionate Supervisor for Operations & Maintenance to lead their Electronic Security and Lockshop teams. This role combines strategic leadership with hands-on technical work, focusing on enhancing campus safety and security. You will oversee a small team, manage vendor contracts, and collaborate with security teams to implement effective procedures. If you thrive in a dynamic environment and are committed to team excellence, this is the perfect opportunity to make a significant impact on campus safety and foster a collaborative team culture.

Benefits

4 Weeks Vacation

14 Flex Days

Professional Development Opportunities

Inclusive Work Environment

Qualifications

• 5+ years of experience in electronic security operations.
• Supervisory experience in a security-related environment.
• Strong knowledge of electronic access systems.

Responsibilities

• Lead and supervise a skilled technical team.
• Manage vendor contracts and ensure compliance.
• Perform hands-on troubleshooting of security systems.

Skills

Leadership

Team Management

Communication Skills

Operational Planning

Problem-Solving

Education

Diploma or degree in electronic security

Degree in IT or computer science

Certification in physical security

Tools

Genetec

SimpleK

GFMS

Electronic Access Systems

CCTV Systems

Job description

SAIT’s Facilities Management department serves as steward of its building and grounds, ensuring physical operations are maintained and that spaces are safe, secure, functional and inviting for all who use them. We are guided by SAIT’s shared priorities of sustainable growth, innovation in applied education and student success — our work contributes to that.

The Opportunity

Are you a strategic leader with a passion for campus safety, physical security, and team excellence? SAIT is looking for you.

We’re seeking a Supervisor, Operations & Maintenance to lead our Electronic Security and Lockshop teams. This position is ideal for someone with strong technical knowledge in electronic access systems and a proven track record of team leadership in a complex institutional environment.

Approximately 75% of this role will focus on leadership, team supervision, and operational oversight, while 25% will involve hands-on technical work, troubleshooting essential electronic security infrastructure. This is an exciting opportunity to help shape a safe and secure campus while developing a high-performing, collaborative team.

The Role

• Provide daily leadership and supervision for a small, skilled technical team.
• Oversee team performance, manage resources, and address conflicts as needed.
• Build a strong, inclusive, and collaborative team culture through coaching and engagement.
• Manage vendor contracts and performance in alignment with SAIT Procurement and institutional standards.
• Collaborate closely with the SAIT Security team to develop, update, and implement standard operating procedures (SOPs) related to physical and electronic security systems.
• Ensure quality and compliance in electronic security and lockshop operations, including preventive maintenance and documentation.
• Lead service delivery improvements, contribute to cross-functional committees, and represent Facilities Management in key forums.
• Perform hands-on troubleshooting and maintenance of electronic security systems such as access control, CCTV, intrusion alarms, and locking mechanisms.
• Coordinate updates, subtrade activities, and system installations as needed.

Qualifications & Experience

• Diploma or degree in electronic security, IT, computer science, electrical engineering, or a related field.
• 5+ years of experience in electronic security or physical security operations within a large institution.
• 5+ years of supervisory experience in a security-related environment.
• Strong knowledge of Genetec, SimpleK, GFMS, key management, and electronic access systems.
• Valid Alberta Class 5 driver’s license.
• One or more of the following certifications: Locksmith license, Certified Protection Professional (CPP), Physical Security Professional (PSP).
• Familiarity with safety codes, security compliance, and audit practices.

• Preferred Qualifications:
• Advanced understanding of Corbin and Abloy key systems.
• Supervisory experience in a unionized setting.
• Familiarity with Integrated Workplace Management Systems (IWMS).
• Expertise in various locking mechanisms and electronic security systems, including Code Blue, CCTV, and access control.

• Skills and Attributes:
• Strong leadership and people management skills grounded in inclusion, accountability, and mentorship.
• Excellent communication, interpersonal, and organizational abilities.
• Comfortable escalating issues and working within governance frameworks.
• Strategic mindset with strong operational planning and prioritization capabilities.
• Adaptable, innovative, and continuously focused on improving service delivery.

Job classification: P5932 - Supervisor

Salary range: 90,000 - 100,000 CAD

Paid Leave: 4 Weeks Vacation / 14 Flex Days per year

Hours Per Week: 37.5

Posting closing date: 05/21/2025

About SAIT

SAIT is a global leader in applied education. Named one of Alberta’s Top Employers, we offer the chance to work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.

Building on our 100+ year history, we’re looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences. Your future starts now at SAIT.

Equity, diversity and inclusion (EDI) is essential to achieving SAIT’s vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about EDI at SAIT.

At SAIT, we understand that experience comes in many forms. We’re dedicated to adding diverse perspectives to SAIT - so if your experience is close to what we’re looking for, please consider applying.

SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.

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