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Supervisor, Diagnostic Modality

Women’s College Hospital

Toronto

On-site

CAD 80,000 - 100,000

Full time

30+ days ago

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Job summary

Women's College Hospital is seeking a Supervisor for Diagnostic Imaging to lead operations and ensure quality patient care. This 6-month temporary full-time role requires strong leadership skills and experience in diagnostic imaging. Join a dedicated team committed to innovative healthcare solutions and quality improvement.

Benefits

Competitive benefits package
Defined benefit pension plan (HOOPP)

Qualifications

  • 5 years of hands-on clinical experience in diagnostic imaging required.
  • 2-3 years in supervisory or team lead role is mandatory.
  • Strong analytical skills and experience using hospital information systems.

Responsibilities

  • Supervise daily operations across multiple imaging areas.
  • Oversee recruitment, onboarding, and performance management of staff.
  • Monitor compliance with regulatory and safety standards.

Skills

Clinical experience
Leadership
Operational planning
Data interpretation
Communication

Education

College Diploma in Cardiac Diagnostics or related
Undergraduate degree (preferred)

Tools

Hospital information systems
EPIC

Job description

Women's College Hospital, Toronto, Ontario, Canada

Job Description

Posted Monday, June 2, 2025 at 4:00 AM | Expires Tuesday, June 17, 2025 at 3:59 AM

Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.

Healthcare Revolutionized 2030 is our roadmap to the future. Our strategy is built on the pledge that the founders of our hospital made 140 years ago and reaffirms our commitment to providing equitable, accessible, best-in-class healthcare for everyone – meeting people where they are on their healthcare journey and partnering with them to reach their goals of living their healthiest lives possible. The stage has been set for Women’s to accelerate our priorities and capture the momentum to catapult our system forward to revolutionize healthcare for everyone.

Applicants must reside and be legally eligible to work in Ontario.

This is a Temporary Full-Time Opportunity

Duration: 6 Months

Type: Replacement

We are seeking an experienced and motivated Supervisor, Diagnostic Imaging, to oversee the daily operations on Specialized Medicine, Level 4. This critical leadership role ensures efficient workflow, staff coordination, and adherence to best practices in patient-centered care, while contributing to quality improvement, compliance, and strategic planning initiatives.

Key Responsibilities (include but are not limited to):

  • Multidisciplinary Oversight: Supervise daily operations and staffing across multiple areas including imaging, Cardiac Diagnostics (e.g., ECG, Echo, Holter), Bone Density, and Respirology (e.g., Pulmonary Function Testing). Ensure efficient workflows, resource allocation, and service delivery.
  • Staff Supervision: Oversee recruitment, onboarding, scheduling, performance management, and professional development for technologists and support staff across all disciplines.
  • Clinical Quality & Compliance: Monitor modality volumes, wait times, and productivity. Ensure all services meet regulatory, safety, and accreditation standards, including preparation for Cardiac Care Network (CCN) and other governing body reviews.
  • Operational Efficiency & Improvement: Optimize workflows and staffing models; validate EPR processes and billing practices; lead or support quality improvement initiatives across diagnostic and clinical testing areas.
  • Interdisciplinary Collaboration: Liaise with physicians, department managers, and medical leads to align operational goals with clinical care needs. Participate in interdepartmental projects and hospital committees.
  • Patient Safety & Advocacy: Promote a culture of safety, equity, and respect in patient care, while maintaining high standards in documentation, communication, and compliance.

As a role model and champion you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.

The responsibilities described above are representative and are not to be construed as all-inclusive.

Qualifications

  • Completion of a recognized College Diploma is required, preferably in one of the following related disciplines: Cardiac Diagnostics, Bone Density, Respirology, Pulmonary Function.
  • Registration in good standing with the applicable professional regulatory body is required. Undergraduate degree is preferred.
  • Certification or formal training in Project Management, Financial Planning, or Healthcare Leadership (asset).
  • Minimum of 5 years of hands-on clinical experience in diagnostic imaging within a hospital or comparable healthcare setting is required.
  • Minimum of 2–3 years in a supervisory or team lead role, with proven ability to manage, coach, and support a multidisciplinary team (required).
  • Experience in operational planning, scheduling, and resource allocation in a clinical setting.
  • Familiarity with accreditation standards and regulatory compliance processes related to diagnostic imaging services.
  • Strong leadership and interpersonal skills with the ability to motivate, empower, and support professional development among staff.
  • Ability to set and manage performance expectations, address staff issues appropriately, and conduct performance evaluations in collaboration with HR and management.
  • Demonstrated ability to lead through change, implement new processes, and promote a culture of continuous quality improvement.
  • In-depth knowledge of imaging modalities and diagnostic testing and diagnostic workflows.
  • Experience using hospital information systems, EPIC and electronic patient records (EPR).
  • Strong analytical and data interpretation skills; ability to use data to improve patient flow, wait times, and clinical efficiency.
  • Excellent verbal and written communication skills to effectively engage with staff, physicians, patients, and hospital leadership.
  • Ability to develop and deliver orientation, training, and educational materials.
  • Proven attendance and punctuality.
  • Professional behaviour and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital.
  • This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all.

Why Choose Us?

  • Be part of a dedicated team committed to excellence.
  • Shape the future of healthcare in a supportive environment.
  • Enjoy competitive benefits and an excellent defined benefit pension plan (HOOPP).

Women's College Hospital is a fully affiliated teaching hospital of the University of Toronto and is committed to fairness and equity in employment and our recruitment and selection practices. We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, women and any others who may contribute to the further diversification of our Hospital community. Accommodation will be provided in all parts of the hiring process as required under our Access for People with Disabilities policy. Applicants need to make their requirements known in advance.

Women's College Hospital, Toronto, Ontario, Canada

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