supervisor, customer service representatives - financial services

Employment and Social Development Canada; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A financial services company in Toronto is looking for a Supervisor for Customer Service Representatives to oversee daily operations and coordinate team activities. The ideal candidate will have a college diploma and 3 to 5 years of relevant experience. Responsibilities include training staff, maintaining service delivery standards, and ensuring accurate reporting. This full-time position offers a salary of $36 to $40 per hour. Benefits include health care plans and paid time off.

Benefits

Dental plan

Health care plan

Vision care benefits

Paid time off

Team building opportunities

Qualifications

• 3 years to less than 5 years of experience in customer service.
• Professionalism in customer service.
• Experience with invoicing clients.

Responsibilities

• Co-ordinate activities with other work units.
• Establish work schedules and procedures.
• Train staff/workers in job duties.

Skills

Attention to detail

Client focus

Organization

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Tools

MS Office

Job description

Posted onAugust 08, 2025 by a licensed third-party for Employer details Utradea

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Job details

supervisor, customer service representatives - financial services

Posted onAugust 08, 2025 by a licensed third-party for Employer details Utradea

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Job details

Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Tasks: Co-ordinate activities with other work units or departments. Establish work schedules and procedures. Examine and verify the accuracy of work . Prepare and submit reports. Train staff/workers in job duties, safety procedures and company policies. Conduct performance reviews. Co-ordinate, assign and review work. Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery. Invoice clients. Professionalism in customer service. Computer and technology knowledge: MS Office. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Personal suitability: Accurate. Client focus. Organized. Screening questions: Are you currently legally able to work in Canada?. Do you have previous experience in this field of employment?. Experience: 3 years to less than 5 years. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Bonus. Other benefits: Paid time off (volunteering or personal days). Team building opportunities.

• Location 325 Front Street West suite 4th Floor Toronto , ON M5V 2Y1
• Work location On site
• Salary $ 36.00 to $ 40.00 HOUR hourly (To be negotiated) / 40 hours per week
• Terms of employment Permanent employment Full time
• Starts as soon as possible
• Benefits:Health benefits, Financial benefits, Other benefits
• vacancies 1 vacancy
• Source Job Bank #3373110

• 325 Front Street West suite 4th FloorToronto, ONM5V 2Y1

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Examine and verify the accuracy of work
• Prepare and submit reports
• Train staff/workers in job duties, safety procedures and company policies
• Conduct performance reviews
• Co-ordinate, assign and review work
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Invoice clients
• Professionalism in customer service

Experience and specialization

Computer and technology knowledge

• MS Office

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment

Personal suitability

• Accurate
• Client focus
• Organized

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Bonus

Other benefits

• Paid time off (volunteering or personal days)
• Team building opportunities

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Learn more about this job

Advertised until

2025-09-07

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Utradea

• Finance and insurance
• 1job posting advertised
• Medium-sized business(between 5 and 100 employees)

The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less. This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job. Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.