Supervisor, Clinical Research Test Center and Laboratories (Research Institute)

McGill University Health Centre; Montreal; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading biomedical research centre in Montreal seeks a Laboratory Operations Manager to oversee the daily operations of its testing facilities and coordinate training for laboratory personnel. The role demands strong technical knowledge, exceptional leadership skills, and the ability to improve laboratory processes and efficiencies. You will manage equipment, maintain safety standards, and ensure compliance with all regulations while guiding a team dedicated to high-quality lab services.

Qualifications

• Experience in laboratory management and operations.
• Ability to train personnel on technical tasks.
• Knowledge of safety regulations and equipment handling.

Responsibilities

• Oversees day-to-day operations of laboratories and the test center.
• Coordinates projects and ensures quality and adherence to protocols.
• Trains staff on laboratory techniques and safety regulations.

Skills

Technical guidance

Problem-solving

Training

Efficiency improvement

Tools

Microscope

Centrifuge

Laboratory analyzers

Computers

Job description

RESEARCH INSTITUTE OF THE MUHC
The Research Institute of the McGill University Health Centre (RI-MUHC) is a world-renowned biomedical and hospital research centre. Located in Montreal, Quebec, the Institute is the research arm of the McGill University Health Centre (MUHC) affiliated with the Faculty of Medicine at McGill University. The RI-MUHC is supported in part by the Fonds de recherche du Québec - Santé (FRQS).

Position summary
The incumbent oversees the employees and the users who access the human specimen processing laboratories at the Glen and the MGH and the day-to-day operation of the Test Center. Establishes priorities and coordinates execution of projects and services that are laboratory related. Prepares cost quotations for specimen collection, processing, storage or shipping services. Develops procedures and makes recommendations to improve laboratory efficiency, improve processes related to bio-specimens. Acts as resource person for all laboratory related issues, resolves problems and instructs others. Maintains equipment and laboratory space. The incumbent implement and manage the training of laboratory users.


General Duties
• Oversees the day-to-day operations of the laboratories and test center. Coordinates the execution of projects and services. Establishes priorities and ensures adherence to schedules. Ensures efficiency and quality of laboratory services,
• Collect specimens on adult and pediatric patients according to the established standard techniques and current policies,
• Perform specimen processing such as centrifugation, aliquoting, buffy coats, and other laboratory techniques according to specifications of procedures of the clinical trials,
• Participates in the laboratory training of new and existing personnel,
• Ensure all direct reports’ training are up-to-date, such as Good Clinical Practice, Transport of Dangerous Goods, study specific training, and others as needed,
• Participates in the revision and implementation of standard operating procedures and work instructions,
• Makes recommendations to improve and implement laboratory work efficiency,
• Reviews and analyzes laboratory manual and advises on feasibility,
• Establishes time and cost estimates. Prepares cost quotations,
• Trains laboratory personnel on safety rules and a variety of specialized technical tasks in fields such as but not limited to blood draw, nasopharyngeal swab, urine collection, aseptic technique, microscopy, specimen centrifugation (cold and room temperature), specimen aliquoting, buffy coat extractions, PBMC, and cold storage of biological specimens,
• Acts as resource person, resolves problems and instructs others. Provides technical guidance and assistance concerning work methods, the use of equipment and techniques,
• Maintains records and logs that are laboratory and test center related,
• Ensures compliance with safety regulations in the use of equipment,
• Ensures proper storage, handling and disposal of hazardous materials,
• Maintains equipment in good working conditions,
• Ensures appropriate inventory. Recommends and purchases equipment and material,
• Manages and allocate services requests and bookings via iLab. Verify the dollar amount being charged,
• Uses a variety of equipment such as microscopes, centrifuges, balances, micropipettes, laboratory freezers, Biosafety cabinet, laboratory analyzers and computers,
• Manages Cerner/LIS accounts accessibility, participates in its development with upcoming updates and trains individuals on the use of the system,
• Performs other laboratory related duties, as well as administrative tasks,
• Participate in the interviews of new staff,
• Responsible for approving timesheets, vacation, sick days and personal days,
• Meets bi-weekly with the manager to provide work progress update and performance metrics,
• Performs any other tasks as asked by the Technical Platform Manager.