Supervisor, Casual Employees

Mount Royal University Career Services; Calgary; On-site; CAD 70,000 - 90,000; Full time

Job summary

Mount Royal University Career Services is seeking a Supervisor for Casual Employees to lead hiring and support casual student workers within their Library. The role involves supervising a team, supporting training and development, and ensuring effective hiring practices across library units, fostering a positive community for student employees.

Benefits

Paid vacation

Health and dental benefits

Pension and spending accounts

Free membership to recreation centre

Professional development support

Qualifications

• 3-5 years experience in a post-secondary setting supervising students.
• Knowledge of Alberta Labour Code and Human Resources policies.
• Experience in a library or academic library.

Responsibilities

• Supervise and train approximately 5-15 casual staff.
• Provide support and coordination for hiring processes.
• Participate in planning and procedure development.

Skills

Public service skills

Customer service skills

Education

Bachelor’s degree

Job description

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Job Title

Supervisor, Casual Employees

Job Type

Permanent

Union

MRSA

Position Classification

SAD10 Administrative Services X

Salary Grade

$70,841.00 - $89,646.00

FT or PT

Full-time

Hybrid Work

This position is ineligible

Position End Date (if applicable)

Location

MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)

About This Position

::

About The Library

Housed in the Riddell Library and Learning Centre, the University Library is an integral part of the MRU experience. The services, facilities, programming and expertise available in the Library support innovative teaching, learning, and scholarship across campus.

The Library includes the Archives and Special Collections, and specialized and technology-enriched teaching and learning spaces, including information literacy classrooms, a Maker Studio, audio production rooms and a range of visualization, simulation and immersive spaces. The Library team consists of approximately 60 employees. The Library values a healthy inclusive workplace, encourages a culture of innovation and teamwork and provides support for professional development.

About The Role

The Supervisor, Casual Employees is a senior supervisory position responsible for leading, developing, hiring and supporting the Library’s casual student employees. The Supervisor is responsible for identifying opportunities for student employment in the Library, working in collaboration with unit and department leaders, and for providing support and coordination for employees in all Library units through the hiring and review process for casual employees (normally students). This position hires and supervises casuals who work on the Library’s Service Desk and plays a role in building community among casual employees across the library and creating a climate of development and skills-building. As a member of the Public Services unit in the Library and as a member of the Public Services leadership team, this position also contributes to unit-level strategic planning, unit meetings, and process and procedure development in Public Services. This position is a member of the larger Library Leadership Team as well.

This position is responsible for ensuring an effective, responsive and robust program of casual hiring is in place across the library, and therefore the person in this position must possess the skills and knowledge to be able to understand and identify priorities and needs across library units, working closely with leaders in those units.

This position is working full time (35 hours per week on-campus, Saturday- Wednesday, including some evenings during the week) in Fall and Winter semesters. In Spring and Summer, it is Monday to Friday, daytime hours.

Responsibilities

Casual Hiring, Performance Support and Training:

• Responsible for supervision (including hiring, training, assessment, scheduling, workload assignment, etc) of approximately 5-15 casual staff in the library
• Responsible for supporting library units in casual / student hiring including advising on process, scheduling, timesheeting, etc where workload is assigned by the units
• Coordinates required training for casual staff as well as provides leadership and delivery in training for other library employees (including regular staff and faculty)
• Ensures Library and University Policies and procedures are followed and that adequate controls are in place and maintained
• Maintains current knowledge of Alberta Labour Code, Human Resources policies and the MRSSA Collective Agreement
  
  

Planning And Administration

• Participates in the development of procedures across units as they relate to the work of casual student employees.
• Provides advice and recommendations on the development and needs of Public Services and casual employees as part of the Library’s overall planning. Works collaboratively with other members of the Public Services Leadership team to ensure clear communication amongst staff and a high level of service provision
• Assists with the preparation of reports and gathering and analysis of statistics as needed
• Collaborates with other members of the PS leadership team and staff to make recommendations and support management of supplies, equipment, furnishing, and space use needs - provides valuable weekend and evening insight.
• Participate in service delivery on a regular basis; this may include service delivery on other service points within the library as necessary to ensure accurate understanding of the challenges of service delivery and the user and staff experience in our library.
  
  

Qualifications

• A minimum credential of a three or four-year Bachelor’s degree
• 3-5 years experience working in a post-secondary setting, supervising or leading a team of casuals, particularly students
• The incumbent must be conversant with the information needs of post-secondary students across all disciplines in the institution and must have an understanding of the nature of the instructional mission of Mount Royal
• A Library Information Technology (LIT) diploma is a strong asset, as is experience in a library or an academic library.
• Significant public service / customer service skills
  
  

Salary: $70,841 - $89,646.00

Closing Date: June 15, 2025

A cover letter and resume should be submitted in one .pdf formatted document. Please title your .pdf document as follows: [Last Name], [Requisition Number], [Contents].pdf (ex. Smith, 999999, CV.pdf).

If you require accommodation in order to participate in the recruitment process, please notify [e-mail] and we will work together on the accommodation request.

We thank all applicants for their interest. Only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Mount Royal University hires on the basis of merit and is strongly committed to fostering diversity as a source of excellence, intellectual and cultural enrichment, and social strength. We welcome applications from those who would contribute to the further diversification of our staff, faculty and their scholarship including but not limited to Indigenous Peoples, women, persons with disabilities and persons of any sexual or gender identity, ethnic, national or socio-economic background, religion or age.

We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.

If you require accommodation to participate in the recruitment process, please notify [e-mail] and we will work together on your accommodation request.

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. MRU also boasts one of Canada's elite Aviation Accreditation Board International (AABI) accredited programs. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan.

What We Offer

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions. At MRU, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. MRU offers a competitive total compensation package including learning/training paid by employer, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre. Positions over six months may also be eligible for health and dental benefits, pension, health and personal spending accounts, and disability benefits.

Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, fitness classes, climbing, aquatics, sports, tournaments and certifications for students, employees and the public.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Education Administration Programs

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