Supervising Librarian, Bookmobile Services

City of Ottawa / Ville d’Ottawa; Ottawa; On-site; CAD 74,000 - 89,000; Full time

Job summary

The City of Ottawa is seeking a Supervising Librarian for Bookmobile Services to provide professional library services, oversee operations, and ensure excellent customer service. This role emphasizes diversity and inclusion while meeting community needs through innovative library services.

Qualifications

• Minimum of 2 years of related experience.
• Designated Day 1 Ready language proficiency in French and English.

Responsibilities

• Provide professional library services including information and reference.
• Oversee daily branch operations and possibly supervise staff.

Skills

Leadership

Customer Service

Problem Solving

Education

Master's degree in library and/or information sciences

Tools

Web development tools

Automated library systems

Job description

Join to apply for the Supervising Librarian, Bookmobile Services role at City of Ottawa / Ville d’Ottawa

Requisition ID: 17575
Department: Ottawa Public Library
Service: Branch Operations
Branch: Public Services
Employment Type: 1 Permanent Full Time Position
Work Hours: 35 hours per week
Affiliation: CUPE 503 Library
Salary: $74,241.44 - $88,601.24 annually (2024 rates of pay)
Location: Greenboro Branch, 363 Lorry Greenberg Drive, Ottawa, ON
Application Close: 27/05/2025

Job Summary

Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, meeting the diverse needs of communities through various vehicles and a citizen-centred approach.

You will provide professional library services in areas such as information, reference, readers’ advisory, programs, collection development, bibliographic access, inventory control, systems support, web-based services, staff training, and development. You may have supervisory duties and be assigned to children, youth, and/or adult services, possibly overseeing daily branch operations.

Work is performed within the policies and framework of the Library’s mission, core values, customer experience guidelines, and principles of diversity and inclusion, emphasizing customer service excellence.

Education and Experience

Completion of Master's degree in library and/or information sciences from an accredited library school.

Minimum of 2 years of related experience.

Knowledge

• Library policies, procedures, circulation, classification, cataloguing, and authority control.
• Supervisory techniques, collection development, and library operations theories.
• Responding to inquiries, resolving patron complaints, and current automated library systems.
• Web development tools, intranet structures, bibliographic searching, reference resources, and desktop applications.
• Adult training methods, health and safety legislation, and customer service protocols.

Competencies, Skills, and Abilities

Ability to demonstrate core behaviors aligned with the City’s values, leadership competencies, and to meet language proficiency requirements in French and English upon hire.

Additional Requirements

• Designated Day 1 Ready language proficiency in French and English.
• Police Vulnerable Sector Check required; third-party checks are not accepted.
• Applicants from diverse backgrounds are encouraged to apply, with accommodations available during the process upon request.