Superviseur ou Superviseure TI / IT Leader - Montréal

Equans Services Canada & US; Montreal; On-site; CAD 80,000 - 120,000; Full time

Job summary

Une entreprise innovante recherche un leader en informatique à Montréal pour jouer un rôle clé dans la gestion des relations entre les équipes commerciales et les services IT. Ce poste exige une expertise en gestion de projets, une solide compréhension de la gestion des applications IT et la capacité de diriger des équipes. En tant que point de contact principal, vous vous assurerez que les besoins commerciaux sont traduits en solutions IT pratiques, tout en supervisant la gestion des budgets et le respect des SLA. Si vous êtes passionné par l'IT et souhaitez évoluer dans un environnement dynamique, cette opportunité est faite pour vous.

Benefits

Assurance groupe

Plan de pension

Programme de bonus annuel

Treize jours fériés

Équilibre travail-vie personnelle

Développement professionnel

Environnement de travail positif

Conditions d'emploi compétitives

Qualifications

• 9+ ans d'expérience en gestion de projets IT dans des environnements complexes.
• Capacité à diriger et motiver des équipes IT vers des objectifs communs.

Responsibilities

• Gérer les relations avec les équipes commerciales pour répondre à leurs besoins IT.
• Superviser les projets IT pour assurer leur livraison dans les délais.

Skills

Gestion de projet

Gestion des applications IT

Communication écrite et verbale

Négociation

Résolution de problèmes

Leadership d'équipe

Gestion des SLA

Education

Diplôme en informatique

Gestion de projet

Job description

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Superviseur ou Superviseure TI / IT Leader - Montréal

Offer ID: 64744 Job: Digital and IT / Analyst Contract type: Superviseur ou Superviseure TI / IT Leader - Montréal Country: Canada

Equans is looking for our IT leader in Montreal!

What Equans offers you

• Group insurance from your first day of work;
• A group pension plan;
• An annual bonus program;
• Thirteen (13) statutory holidays;
• Balance between work and personal life;
• Professional and personal development in a company experiencing strong growth;
• A positive working environment characterized by competence, responsibility and innovation;
• Competitive terms of employment and excellent benefit schemes;
• A diverse workplace regarding gender, age and cultural background. We believe in the importance of diversity and inclusion.

The Equans group is a world leader in the energy and services industry. Active in Canada and the United States for more than 30 years, Equans Services is the partner of businesses, industries and institutions that want to move towards more connected buildings, manage their facilities efficiently and reduce their carbon footprint.

Our core offerings are focused on the following areas:

• Integrated Asset and facilities management;
• Operation and maintenance of buildings and equipment (including district heating and cooling);
• Energy efficiency solutions and execution of decarbonization roadmaps;
• Building automation and systems;
• Solutions for transportation and mobility.

Summary

The Information Technology Leader plays a key role in bridging the gap between business teams and IT services. Acting as the main point of contact between internal stakeholders, central shared services and the local IT teams, the IT Leader ensures that business needs are understood and translated into practical IT solutions. The IT Leader oversees the management of applications, ensures compliance with Service Level Agreements (SLA), leads the IT support teams L1 and L2, and ensures that IT projects are delivered on time and within budget.

Responsibilities

• IT business relationship management: Serve as the primary point of contact for business teams, ensuring that their IT needs are well understood and addressed with appropriate solutions.
• Project Management: Oversee IT projects in collaboration with internal and external teams, ensuring proper planning, monitoring, and on-time delivery.
• Budget and Financial Oversight: Define and manage IT budgets to ensure efficient resource allocation and financial accountability.
• IT Team Coordination: Lead and coordinate the IT support teams level 1 and 2, ensuring the maintenance and improvement of existing systems and applications to meet evolving business needs.
• SLA Management: Monitor and ensure adherence to Service Level Agreements (SLAs), tracking performance metrics to optimize response times and service quality.
• Process Optimization: Participate in the continuous improvement of IT processes by analyzing performance, identifying areas for improvement, and implementing action plans.
• Travel Flexibility: Visit various client or internal sites across Canada and USA as required to ensure effective IT service delivery.
• Stakeholder Communication: Collect and document business requirements, ensuring that IT is well-informed and equipped to scope, build, test, and deliver services aligned with organizational goals.

Requirements

• Is authorized to work in Canada;
• Must be able to meet the required security level (Reliability Status clearance);
• Degree in Computer Science, Project Management, or related field;
• At least 9 years of experience managing IT projects and applications within complex, multi-site and international environments;
• Solid understanding of IT application management, infrastructure, and support environments;
• Demonstrated ability to lead, motivate, and guide IT teams toward shared objectives;
• Demonstrated experience in managing budgets and financial oversight of IT projects;
• Expertise in tracking and optimizing SLA agreements, ensuring performance standards are consistently met.
• Willingness and ability to travel as needed to various sites (a valid passport).
• PMP certification is an asset.
• Strong written and verbal communication skills, capable of translating technical needs into business solutions.

Skills

• Skilled at conveying ideas to both technical and non-technical audiences;
• Proficient in fostering positive connections with teams and stakeholders;
• Manages multiple projects and tasks effectively;
• Motivates and supports IT teams to enhance performance;
• Adept in negotiation, problem-solving, and removing silos;
• Drives stakeholder alignment, focusing on value creation over solutions.
• Level of spoken and written French: Proficient; Level of spoken and written English: Proficient; Frequency of English usage: Daily.

Equal employment opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

Comment

The position is intended to be full time at the head office in Montreal (except when traveling to remote locations).

Does this challenge interest you? We would like to get to know you and we thank everyone who applies.