Superviseur de la vente au détail, Marchandisage/Retail Supervisor, Merchandising - Carrefour Laval

Gap Inc.; Laval; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading retailer seeks a dynamic individual for a retail management role in Laval, Quebec. The position emphasizes customer service excellence and provides opportunities for personal growth through mentoring. Candidates should be effective communicators, proficient in retail technology, and fluent in French. Join a supportive team dedicated to continuous improvement and career advancement.

Qualifications

• Ability to analyze processes for error identification.
• Demonstrated interest in continuous improvement and growth.
• Fluency in French is mandatory.

Responsibilities

• Serve as a role model for store priorities focused on customer service.
• Collaborate with leadership for efficient task completion.
• Manage unique customer interactions effectively.

Skills

Leadership

Communication

Problem-Solving

Customer Service

Technology Utilization

Job description

Employer Industry: Retail Management

Why consider this job opportunity:
- Opportunity to work in a dynamic retail environment with a focus on customer service excellence
- Chance to develop and share expertise in specialized functional areas
- Supportive and collaborative store leadership team
- Potential for career advancement through coaching and mentoring
- Engage in continuous improvement initiatives to enhance personal and team performance

What to Expect (Job Responsibilities):
- Serve as a role model to achieve store priorities with a customer-centric approach
- Collaborate with the store leadership team to ensure timely and efficient task completion
- Build and share expertise in an assigned specialized functional area
- Assist with work processes surrounding store opening and closing as needed
- Manage unique or complex customer interactions effectively

What is Required (Qualifications):
- Clear and direct communication of expectations and feedback
- Proficiency in utilizing technology effectively for customer engagement and team collaboration
- Strong leadership skills to inspire and mentor team members
- Demonstrated interest in continuous improvement and growth
- Ability to analyze processes to identify root causes of errors
- In Quebec: Must be able to speak French

How to Stand Out (Preferred Qualifications):
- Experience in a retail management or customer service role
- Familiarity with retail operational processes and best practices
- Skills in problem-solving and conflict resolution
- Previous mentoring or coaching experience within a team environment

#RetailManagement #CustomerService #Leadership #CareerAdvancement #ContinuousImprovement

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