Supervised Access Team Lead P/t

Grey County; Owen Sound; On-site; CAD 25,000 - 39,000; Part time

Job summary

Eluta in Owen Sound, Ontario seeks a Team Leader to supervise children's visits and manage client communications between parties. The role involves ensuring safety, handling incidents, and coordinating with the Supervised Access Program and Salvation Army policies.

The position supports 1–10 hours per week and requires travel to Walkerton (up to 40%), using a program vehicle as needed. Applicants should have an undergraduate degree in social work or related fields, a valid G license, First

Qualifications

• Undergraduate degree in Social Work, Counselling, or Psychology preferred.
• First Aid & CPR Certification required.
• Non-Violent Crisis Intervention Certification would be an asset.

Responsibilities

• Supervise children's visits according to court orders or agreements.
• Be the central contact for client communications during visits.
• Intervene to ensure child safety and terminate visits when needed.
• Provide feedback and corrections to relevant parties.
• Collect service fees at the start of each visit.
• Review communication logs at the start of each shift.
• Provide oversight to Access staff during visits.
• Make final shift decisions guided by program policies.
• Review client files before visits and ensure documentation is signed.
• Provide receipts for collected service fees.
• Archive documentation after visits and submit to program administration.
• Ensure safety equipment and building security are followed.
• Maintain tidy program spaces and follow safe work procedures.

Education

Undergraduate degree in Social Work, Counselling, or Psychology

First Aid & CPR Certification

Ontario Class G Driver's License with clean abstract

Non-Violent Crisis Intervention Certification (asset)

Job description

position purpose summary: The Team Leader supervises children's visits, observing and preparing accurate and detailed documentation of all visits.

1. Direct Client Services

• Supervise children's visits according to Court orders, parental separation agreements or other relevant agreements as required.
• Be the central point of contact for communication with clients during the visitation or exchange regarding childcare instructions, information that needs to be relayed between parties, dissemination of information from the Supervised Access Program to clients, etc.
• lntervene when appropriate to ensure child safety and welfare and terminate visit when required.
• Provide feedback/correction to the relevant party as necessary.
• Collect relevant service fees from all participating parties at the beginning of all visits.

2. Administration

• At the start of each shift, review communication log and address items listed as needed.
• Provide oversight and support to Access staff during visits.
• Be the final decision maker for the shift, ensuring all decisions are guided by Supervised Access Program and The Salvation Army Operational policies.
• Review client file prior to visit, ensuring all required documentation is present and appropriately signed.
• Write and provide receipt to all participating parties when collecting service fees.
• When visits are completed, gather all documentation, review for completion and accuracy, and submit to program administration.

3. Health and Safety

• Ensure all staff on shift are using the appropriate mandated safety equipment
• Ensure all building security processes and protocols are followed
• Ensure all program space is tidy and clean prior to and after visits
• Follow safe work procedures.
• Know and comply with all regulations.
• Report any injury or illness immediately or unsafe acts and conditions.
• Participate in all training.
• Know all hazards, including those outside own work area.
• Know were the first aid kits and fire extinguishers are located and how to use them.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures.

- Perform other related duties as assigned

critical relationship management

• lnternal relationships:
  • Corps Officer or Designate, Program Coordinator, staff, volunteers
• External relationships:
  • Clients, Community

MANAGERIAL/technical leadership responsibility

• This position reports directly to the Program Coordinator or designate.
• Direct reports for this position: N/A, the incumbent is responsible as a group work leader. They are responsible for providing direction and checking results, but generally works alongside those supervised.

financial and materials management

• Receiving of and receipting for program service fees

working conditions

• This is a regular part time position based on 1 to 10 hours per week.
• Flexibility in scheduling is required to meet program requirements.

Normal Work Hours: Work will be scheduled as per operational requirements;evening and weekend work is required. The supervisor will set hours of work and work schedule.

Normal Work Location: 365 L4th Street West, Owen Sound, ON N4K 3X9

Satellite Work Location: Bruce Grey Child & Family Services - 5 McGivern St West, Walkerton, ON NOG 2VO

Some travel up to 40% is required from Owen Sound to Walkerton. A program vehicle will be used when travel is required.

Required to follow precautionary measures, i.e., universal precautions, required to wear PPE where applicable

The above responsibilities must be performed in keeping with The Salvation Army's Mission, Vision and Values, in a professional manner, upholding our code of conduct.

Education, Qualifications and Certifications

• Completed an Undergraduate University Degree in Social Work, Counselling, or Psychology preferred.
• Valid Ontario Class "G" Driver's License; current copy of a Driver's abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.
• A valid First Aid & CPR Certification is required.
• Non-Violent Crisis lntervention Certification would be an asset.