Sunwapta Falls Rocky Mountain Lodge Staff Residence Manager

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 60,000 - 80,000; Full time

Job summary

A seasonal lodge in the Canadian Rockies is seeking a Staff Residence Manager to enhance the living experience for its employees. Responsibilities include organizing recreational activities, managing room assignments, and resolving conflicts. The ideal candidate should be over 25 years old, have a valid driver’s license, and possess strong organizational and interpersonal skills. This role offers $25/hour compensation and staff accommodation, providing an opportunity to live and work in a stunning environment.

Benefits

Staff accommodation at $4.41 per day

Referral bonus of $500

Seasonal work in a breathtaking location

Qualifications

• Must be 25+ to meet insurance requirements for driving company vehicles.
• Valid driver’s license with a clean driving record required.
• Previous experience in staff housing management or hospitality is an asset.
• Friendly, approachable, and proactive personality.
• Comfortable working in a semi-remote location.

Responsibilities

• Plan and organize recreational activities and social events for staff.
• Manage room assignments and coordinate logistical arrangements.
• Oversee cleanliness of residence and monitor compliance with guidelines.
• Mediate roommate conflicts and report issues to department managers.

Skills

Organizational skills

Interpersonal skills

Conflict-resolution skills

Computer skills (Word, Excel, Outlook)

Job description

Sunwapta Falls Rocky Mountain Lodge Staff Residence Manager

Sunwapta Falls Rocky Mountain Lodge, Jasper, AB. Compensation: $25 an hour. Full-time seasonal position running April/May 2025 through October 2025. For international applicants, LMIA spots are not available at this time.

We are seeking a proactive and organized Staff Residence Manager to oversee and enhance the living experience for 40+ employees residing on-site at our seasonal lodge in the Canadian Rockies. This role is pivotal in fostering a positive and harmonious staff community while ensuring the efficient operation of the residence.

Key Responsibilities

• Staff Engagement & Community Building: Plan and organize recreational activities, day trips, and social events to build camaraderie and enhance the team experience. This includes driving the staff van with up to 10 staff at a time. Act as the primary point of contact for staff regarding housing-related concerns and roommate issues.
• Logistical Coordination: Manage room assignments, ensuring fairness and consideration of staff needs. Arrange and conduct two town runs per week for shopping, errands, and other necessities for staff. Coordinate pre-arrival housing arrangements, arrival times, and other logistics. Liaise with community partners to arrange staff trips and obtain tickets to attractions.
• Residence Maintenance & Cleanliness: Oversee the cleanliness of common areas, ensuring they are tidy and inviting. Monitor staff compliance with residence guidelines and address concerns about cleaning responsibilities or shared spaces.
• Conflict Resolution: Address and mediate roommate conflicts or other residence-related disputes promptly and effectively. Liaise with department managers to report and resolve issues involving their team members that occur outside of work hours.

Qualifications

• Age: Must be 25+ to meet insurance requirements for driving company vehicles.
• License: Valid driver’s license with a clean driving record (required for conducting town runs).
• Experience: Previous experience in staff housing management, hospitality, or a related field is an asset.
• Skills: Strong organizational, interpersonal, and conflict-resolution skills. Computer skills with experience in Word, Excel, Outlook are an asset.
• Personality: Friendly, approachable, and proactive in addressing issues and building community.
• Flexibility: Comfortable working in a semi-remote location with a seasonal schedule.

Work Schedule & Compensation

• Seasonal Commitment: Approximately 6-7 months.
• Hours: Varied based on staff needs, including evenings or weekends.
• Pay: $25/hour.
• Staff accommodation is available for employees over the age of 18 at $4.41 per day.
• Referral Bonus: $500 if both yours and your referrals contract are completed.
• Opportunity to live and work in one of Canada’s most breathtaking locations. Join us to create a vibrant and supportive home-away-from-home for our incredible team in the heart of the Rockies.