Sunwapta Falls Rocky Mountain Lodge Jasper AB Housekeeping Supervisor

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a vibrant team at a stunning lodge in the Canadian Rockies as a Housekeeping Supervisor. This role offers a unique opportunity to lead a dedicated team, ensuring exceptional cleanliness and guest satisfaction in a picturesque setting. With responsibilities ranging from team leadership to quality assurance, you will play a key role in maintaining the lodge's high standards. Enjoy the beauty of nature while working in a tight-knit community, with on-site accommodation and a chance to make a real impact on guest experiences. If you are passionate about hospitality and cleanliness, this position is perfect for you.

Benefits

On-site accommodation

Referral bonus of $500

Rent reimbursement upon contract completion

Qualifications

• Minimum 2 years in housekeeping or 1 year in leadership within hospitality.
• Strong leadership and organizational skills are essential.

Responsibilities

• Supervise and motivate a team of 8 housekeeping staff.
• Maintain high cleanliness standards and conduct regular inspections.
• Manage inventory and create staff schedules for efficiency.

Skills

Leadership Skills

Attention to Detail

Organizational Skills

Communication

Problem-Solving

Job description

Sunwapta Falls Rocky Mountain Lodge Jasper AB Housekeeping Supervisor

Sunwapta Falls Rocky Mountain Lodge Jasper, AB
$22–$25 an hour - Full-time

We are a seasonal property with positions starting May 1, 2025 until October 2025. For our international applicants, please note we do not have any LMIA spots available at this time. Join our award-winning team in Jasper National Park and experience the beauty of the mountains while being part of a tight-knit community. We provide on-site accommodation and are looking for authentic, hard-working individuals who are ready to rise to a new challenge and be proud of their accomplishments. Apply now for this unique opportunity!

Job Description

We are seeking a meticulous and experienced Housekeeping Supervisor to lead our housekeeping team in maintaining the cleanliness and orderliness of our 52-room hotel in the Canadian Rockies. The ideal candidate will ensure high standards of cleanliness, oversee staff schedules, manage inventory, and uphold our commitment to exceptional guest satisfaction. The lodge is in a very busy remote location and the cabins are outside with lots of walking each day.

Responsibilities

1. Team Leadership: Supervise, train, and motivate a team of 8 housekeeping staff members, ensuring adherence to standards, policies, and procedures.
2. Quality Assurance: Maintain and elevate cleanliness standards to exceed guest expectations. Conduct regular inspections to ensure rooms and public areas meet established cleanliness benchmarks.
3. Inventory Management: Monitor and manage inventory levels of cleaning supplies, linens, and amenities. Coordinate with vendors to ensure timely supply deliveries.
4. Scheduling and Coordination: Create and manage staff schedules to ensure adequate coverage while optimizing efficiency. Coordinate with other departments for seamless guest services.
5. Guest Relations: Address guest concerns promptly and professionally. Collaborate with front desk and management to ensure guest satisfaction.
6. Training and Development: Conduct ongoing training sessions to improve staff performance, ensure compliance with safety standards, and enhance skills.

Requirements

1. Experience: Minimum of 2 years in a housekeeping role or 1 year leadership role within the hospitality industry, preferably in a hotel setting.
2. Leadership Skills: Proven ability to lead, motivate, and manage a diverse team effectively.
3. Attention to Detail: Strong eye for detail with a commitment to maintaining high cleanliness standards.
4. Organizational Skills: Excellent organizational and time-management abilities to handle multiple priorities.
5. Communication: Clear and effective communication skills, both written and verbal.
6. Problem-Solving: Ability to address and resolve issues promptly while maintaining a positive attitude.
7. Flexibility: Willingness to work flexible hours, including weekends.

Compensation

Staff accommodation is available for employees over the age of 18 at $4.41 per day. Bonus: If contract is completed you will receive your rent back. Referral Bonus: $500 if both yours and your referrals contract are completed.

If you are dedicated to providing exceptional service and have a passion for cleanliness, we encourage you to apply for this exciting opportunity.