Sunglass Hut - Store Manager

Sunglass Hut; Kitchener; On-site; CAD 45,000 - 60,000; Full time

Job summary

Sunglass Hut is seeking a Store Manager in Kitchener to lead and inspire the store team while delivering exceptional customer experiences. The role involves driving sales, enhancing team performance, and maintaining brand integrity in a dynamic retail environment. Applicants should have a strong leadership background and a passion for retail.

Qualifications

• Previous leadership experience of 2+ years.
• Demonstrated expertise in every aspect of store operations.
• Detail-oriented with strong critical thinking skills.

Responsibilities

• Drives sales by identifying opportunities to achieve goals.
• Trains and inspires team members to enhance performance.
• Ensures execution of operational policies and brand standards.

Skills

Leadership

Coaching

Sales Management

Customer Service

Critical Thinking

Education

High school diploma or equivalent

Job description

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GENERAL FUNCTION

The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that everyone working in the store serves as a true ambassador for Sunglass Hut. The Store Manager creates an environment where everyone delivers great service through The Sunglass Hut Experience.

Major Duties And Responsibilities

• Utilizes The Sunglass Hut Experience tools to consistently deliver sales plan and company objectives
• Drives sales by continually identifying opportunities to achieve both personal and store goals
• Leads by example by coaching, developing, mentoring and inspiring the team to enhance store performance
• People work for people – uses this philosophy to grow careers, encourage teamwork and retain talent through a development-focused environment
• Networks, recruits, hires to staffing needs, and trains using the onboarding tools provided as part of The Sunglass Hut Experience
• Inspires team growth through individual development plans.
• Creates an inspirational and motivating work environment that reflects the integrity of the brand
• Creates an EMOTIONAL CONNECTION within the store team that translates into sales and ensures every Associate consistently delivers The Sunglass Hut Experience
• Continually coaches and develops the team to ensure consistent and absolute execution of The Sunglass Hut Experience
• Develops customer relationships through interaction and feedback
• Acts as an ambassador for the Sunglass Hut brand
• Builds the Sunglass Hut brand by consistently executing the brand standards
• Stays adept at knowing the product and staying curious on new merchandise and fashion trends
• Ensures impeccable execution of operational policies and procedures, and maintains brand standards
• Communicates information regarding promotions, contests, and incentives to the team.

Basic Qualifications

• High school diploma or equivalent
• Previous leadership experience of 2+ years
• Demonstrated expertise in every aspect of store operations
• Detail-oriented
• Ability to use critical thinking to deliver absolute execution of the operational components of the store

Preferred Qualifications

• Customer service and / or retail experience

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Marketing Services and Retail

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Store Manager • Kitchener, Region of Waterloo, Canada