Sunglass Hut - Assistant Manager I

EssilorLuxottica Group; Waterloo; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in specialty sunglass retail is seeking an Assistant Manager I to join their team. This role involves driving store success through effective coaching, sales strategies, and operational excellence. The ideal candidate will have a high school diploma, retail experience, and a passion for customer service.

Benefits

Competitive bonus and/or commission plan

Health care benefits

Retirement savings

Paid time off/vacation

Employee discounts

Qualifications

• 1+ years of experience in retail or customer service.
• Demonstrates expertise in every aspect of store operation.

Responsibilities

• Oversees daily functions of the store including selling and coaching.
• Acquires talent and conducts interviews.
• Maintains store merchandising standards.

Skills

Detail-oriented

Critical thinking

Education

High school diploma or GED

Job description

Total Rewards : Benefits / Incentive Information

At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Assistant Manager I is a core member of the leadership team that drives Sunglass Hut's success. The Assistant Manager I works in partnership with the Store / Multi Store Manager to oversee all the daily functions of the store, including selling, coaching, merchandising, talent acquisition and retail excellence.

MAJOR DUTIES AND RESPONSIBILITIES

• Utilizes all company tools to deliver sales plan, develop associates and achieve company objectives.
• Utilizes reporting tools and business acumen to identify and address gaps in performance and to capitalize on successes.
• Provides ongoing coaching for all associates that supports their growth and development while creating an inspirational and motivating work environment
• Acquires talent by utilizing networking and recruiting skills and conducting interviews in partnership with the Store / Multi Store Manager.
• Seeks out opportunities for self-development as defined in an individual development plan.
• Spends a majority of the time on the sales floor.
• Develops and maintains Customer relationships by maximizing all company tools.
• Consistently executes the brand standards.
• Maintains store merchandising standards including any updates or changes.
• Knows product knowledge and uses company learning tools to stay current on new products in both fashion and performance.
• Ensures execution of operational policies and procedures.
• Ensures clear communication to their team of brand strategy including all promotions, contests and incentives, etc.

BASIC QUALIFICATIONS

• High school diploma or GED
• 1+ years of experience
• Demonstrates expertise in every aspect of store operation
• Detail-oriented
• Uses critical thinking to deliver absolute execution of the operational components of the store

PREFERRED QUALIFICATIONS

• Customer service and / or retail experience
• Previous leadership experience of 1+ years

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and / or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off / vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 ( (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.