Summit Club Host

Sun Peaks Grand Hotel; Sun Peaks; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading slope-side hotel in Canada is seeking a Summit Club Host to provide exceptional service and create personalized experiences for guests. The ideal candidate will have 2-3 years of upscale dining experience and a strong knowledge of food and wine. This role offers a compensation of $21.00 per hour along with various perks and benefits including seasonal passes and dining discounts.

Benefits

Season lift, trail, and golf passes

Employee and Family Assistance Program

Dining and retail discounts

Friends and family rates

Reciprocal programs with partner ski areas

Qualifications

• 2-3 years serving in upscale dining or concierge experience.
• Energetic, positive attitude, driven to deliver excellent guest experiences.
• Responsible, reliable, calm under pressure.

Responsibilities

• Provide exceptional service following hotel standards.
• Create personalized, elevated experiences for Summit Club guests.
• Work collaboratively within a dynamic team.

Skills

Upscale dining experience

Gracious hosting skills

Knowledge of food and wine

Organizational skills

Positive attitude

Ability to work under pressure

Job description

Careers with Sun Peaks Grand Hotel & Conference Centre

Current job opportunities are posted here as they become available.

Imagine arriving to work at a stunning slope-side hotel after lapping one of our three mountains on your skis or snowboard. We are recruiting Summit Club Hosts for the upcoming winter season. The Summit Club Host brings experience in fine dining serving and hosting, with energy and confidence. The role requires strong organizational skills, excellent communication, and being a self-starter. Knowledge of Sun Peaks and food and wine is a plus. If this environment appeals to you, apply to work, live, and play where you belong.

Compensation: $21.00 per hour

Physical Requirements: Heavy lifting; handling loads between 20kg and 35kg; mainly indoor work.

Location: This position requires physical presence at the designated location.

Perks and Benefits:

• Season lift, trail, and golf passes (varies by position)
• Employee and Family Assistance Program
• Dining and retail discounts within hotel & resort outlets
• Friends and family rates at Sun Peaks Grand Hotel
• Reciprocal programs with partner ski areas & hotels

This role is eligible for an incentive: $1 per hour worked upon completing a full winter season contract. Conditions apply and will be shared during the interview and onboarding.

Skills Required:

• 2-3 years serving in upscale dining or concierge experience
• Gracious hosting and relationship-building skills
• Familiarity with Sun Peaks community and connections (a plus)
• Energetic, positive attitude, driven to deliver excellent guest experiences
• Responsible, reliable, calm under pressure
• Excellent food and wine knowledge; ability to describe service items eloquently
• Serving it Right Certification

Primary Responsibilities:

Service & Operations:

• Provide exceptional service following hotel standards
• Attention to detail in setup, service, and cleanup
• Assist with buffet setup and food presentation, ensuring food safety
• Prepare daily coffee, tea, and snack bar items
• Serve beverages; open wine and take drink orders
• Show passion for hospitality, service, and food
• Adhere to health and safety regulations
• Assist as needed during busy times, including greeting guests

Guest Experience:

• Create personalized, elevated experiences for Summit Club guests
• Replenish buffet, refill beverages, clear dishes
• Provide warm, professional welcome to VIP guests
• Build and maintain guest relationships
• Address guest concerns with the Front Office or F&B leadership
• Promote hotel and event programs

Team Commitment:

• Work collaboratively within a dynamic team
• Contribute to effective communication and smooth service
• Assist with cleanup, inventory, and closing duties
• Make prompt decisions in emergencies for guest and hotel safety

We are Canada’s second-largest ski area, committed to providing the best mountain resort experience. Our people are at the heart of what we do, and we invest in their growth and wellbeing. Join our community, grow your career, and enjoy our beautiful mountain environment. We are an equal opportunity employer, committed to diversity and inclusion, and acknowledge the Secwépemc People’s traditional territory.