Summer Team Member

Bikes and Bites; Drumheller; On-site; CAD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking enthusiastic individuals for a summer role focused on providing exceptional customer service through e-bike tours and rentals. This position offers the chance to engage with visitors, promote local tourism, and create memorable experiences. Ideal candidates will be friendly, outgoing, and eager to learn new skills while working in a dynamic team environment. With flexible hours and a focus on adventure, this role is perfect for those looking to make a positive impact in the community and enjoy the great outdoors. Join us for a summer filled with excitement and adventure!

Benefits

Discounted food (on/off shift)

Paid onboarding and training

Casual uniform provided

Qualifications

• Customer service-oriented mindset focusing on enhancing visitors' experience.
• Outgoing, friendly, and creative with a flexible schedule.

Responsibilities

• Create memorable experiences for visitors through friendly service.
• Assist with e-bike rentals, bookings, and safety instructions.

Skills

Customer Service

Problem Solving

Flexibility

Teamwork

Education

Experience in Food Service

Bike Maintenance Knowledge

Job description

Are you passionate about adventure and want to help people explore Drumheller?

Here at Bikes and Bites we’re about helping people feel the joy of adventure through e-bike tours, rentals, and sandwiches. We pride ourselves on exceptional customer service and creating a welcoming experience for everyone. We’re looking for friendly, eager and service-focused individuals to join our team for the summer.

YOUR ROLE

• Create memorable experiences for our visitors through friendly and timely service that makes people feel good and want to come back again and again.
• Enthusiastically engage with visitors to promote our products and services alongside Drumheller tourism opportunities.

The main tasks you are responsible for are:

• Helping folks rent e-bikes and join tours.
• Computer bookings, processing payments, helmet fitting, route ideas, instructing bike use and safety.
• Helping to keep the shop and bikes operating well - cleaning and stocking.

REQUIREMENTS

• A customer service-oriented mindset that focuses on providing consistent, quality service and enhancing visitors’ experience.
• Outgoing, friendly, and creative.
• Flexible schedule (weekday and weekend work required).
• Interest in learning new skills and problem-solving.
• Able to work both alone and with others, fostering a positive team environment.
• Able to prioritize tasks and ensure you stay busy and seek out the next helpful task.
• Confident asking for additional support, clarification, and/or adjusting workload.
• Able to stand for extended periods and lift 25 lbs.

ASSETS

Experience or training in any of the following:

• Customer service - food service or a commercial kitchen.
• Bike maintenance or basic mechanics.
• Basics interactive course (or greater).
• Qualify for the Youth Employment & Skills Strategy program or other funding opportunities.

PERKS

• Discounted food (on/off shift).
• Paid onboarding and training (Drum Discovery).
• Casual uniform (tees and hat) provided, and more!

HOURS

Role starts in early May at 12-18 hours/week. Hours will increase in June, up to 20-40 hours/week in July and August. Role ends in early September.