Summer Student-Aquatic Cashier

City of Ottawa; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is looking for enthusiastic Summer Students to join their Recreation, Cultural and Facility Services department. In this role, you will engage with the community by providing exceptional customer service, handling inquiries, and assisting with program registrations. This position is perfect for individuals who are returning to school and are eager to gain experience in a vibrant and inclusive environment. You'll have the opportunity to contribute to the well-being of the community while developing valuable skills in customer relations and teamwork. Join us in making a positive impact in the City!

Qualifications

• Minimum age of 15 years required for this Summer Student job.
• Returning to school in the fall is mandatory.

Responsibilities

• Perform customer service duties including client inquiries and program registration.
• Follow City guidelines for cash handling and customer service.

Skills

Customer Service

Conflict Resolution

Problem Solving

Interpersonal Communication

Organization Skills

Teamwork

Cash Handling

Computer Knowledge

Education

High School Student - Grade 10 minimum

Tools

Cash Register

Job description

Requisition ID: 15864
Department: Rec, Cultural & Facility Services Dept.
Multiple Positions
Salary Information: $17.200 - $18.032 per hour (2024 rates of pay)
Affiliation: Non Union/Non MPE
City: Ottawa, ON
Job Category: Summer Student Recruitment
Application Close: 29/08/2025

JOB SUMMARY

The Recreation, Cultural and Facility Services department is responsible for building a healthy, inclusive and vibrant City, as well as ensuring that communities, residents and visitors have access to the recreation and cultural places, programs, events and services that allow them to experience all the benefits the City has to offer, and overseeing Buildings and Facilities Management for improved service delivery integration, ensuring the best possible client experience in City facilities.

You are responsible for performing a wide variety of customer service duties. These may include, but are not limited to client inquiries, program registration, and sale of goods/supplies. You are also responsible for understanding and following all City of Ottawa guidelines, policies and procedures in relation to cash handling and customer service.

EDUCATION AND EXPERIENCE

Note: minimum age of 15 years is required for this Summer Student job.

Student must be returning to school in the fall.

High School Student – Grade 10 minimum.

No related experience is required - Previous experience operating a cash register is preferred.

CERTIFICATIONS AND LICENCES

Current Standard First Aid, CPR-C and AED certificates.
AODA Accessibility/IASR Training.
Current National Lifeguard Pool certificate is an asset.
Current Lifesaving Swim Instructor certificate is an asset.
Current Lifesaving Instructor certificate is an asset.

KNOWLEDGE

• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Knowledge of computers.
• Knowledge of cash registers.
• Ability to follow verbal and/or written directions/procedures.
• Conflict resolution and problem solving skills, with the ability to manage simultaneous demands.
• Ability to work in a team setting or independently.
• Maintain a fun and safe environment.
• Excellent interpersonal communication skills.
• Good organization skills.
• Sound judgment in difficult situations.
• Proper attire and footwear.

Core Behaviours

Core behaviours define the City’s expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City’s culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody and demonstrate these core behaviours.

Review the Core Behaviours

WHAT YOU NEED TO KNOW

• Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
• Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction; Police record checks completed by a third-party company will not be accepted.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.