Summer Program Support Staff

Ann Pettengell; Cambridge-Narrows; On-site; CAD 30,000 - 60,000; Full time

Job description

Please get in touch if you would like to discuss this role

We have a number of opportunities for motivated and dedicated individuals to join a leading provider of residential summer academic programs for international students in Cambridge. As our client prepares for their Summer 2025 Program, we are supporting with the recruitment of a variety of support based roles that will cover a range of responsibilities from Student Welfare, Operations and Communications.

Applications are welcome from individuals with previous experience working with young people, ideally within a residential setting. Your energy, resilience and enthusiasm will inspire others, as will your ability to navigate through sometimes difficult and complex problems. You will have an easy manner, great empathy and a wide range of social skills to engage effectively with a diverse audience. Others will have trust and confidence in your judgement, advice and guidance.

IMPORTANT INFORMATION: There are four course programs that run from 4 th July to 16 th August, Applicants for one, two or all programs will be considered. On-site Accommodation will be provided where required.

SUPERVISOR – As a residential supervisor, your role will be to ensure the smooth and successful running of the summer programs and creating a positive, memorable, safe and supportive environment for all students and staff. You will have direct responsibility of students, which requires staying onsite with them for the duration of the program. Supervisory staff are also expected to have the skills necessary to organise fun, inclusive and educational activities on campus and around Cambridge in accordance with health and safety guidelines. Supervisors will also help lead and coordinate excursions to various cultural locations across the UK.

OFFICE & OPERATIONS COORDINATOR – As the first port of call in our college-based summer offices, the Office & Ops Coordinator will fulfil essential administration tasks to support the smooth running of the summer school. The role involves fielding enquiries from staff (both academic & non-academic), as well as students, parents and other key stakeholders throughout the program during office hours.

MEDIA & COMMUNICATIONS COORDINATOR – The Media & Communications Coordinator’s role is to create and lead an exciting, professional, genuine and fun buzz throughout the summer that is clearly communicated across all channels to students, parents and other key stakeholders. You will ensure media and communications are lively and up to date throughout and capture the everyday excitement of the Cambridge summer programs.

PERSON SPECIFICATION

Key Skills

• Articulate, engaging and sociable
• Friendly, approachable and sensitive to the needs of others
• High levels of energy, resilience and enthusiasm
• Proactive, responsible and professional
• Hard-working and flexible
• Exceptional customer service focus with strong organisational skills
• Strong attention to detail with the ability to work without supervision
• Excellent communication skills – both written and verbal

Experience and Knowledge

• Previous experience working in a residential setting (Desirable)
• Previous experience working with young people (Desirable)
• Knowledge of Cambridge city, its colleges and history (Desirable)
• Ability to multi-task and prioritise daily tasks (Essential)
• Previous experience working in an office setting (Desirable)
• Working knowledge of key social media platforms (Essential)
• Experience in communications and writing (Essential)
• Photography skills (Highly desirable)
• Experience in a media role (Highly desirable)
• Website and programming experience (Desirable)

To Apply
Please send a copy of your CV together with a covering email outlining your salary expectations and availability to start work

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