Summer Customer Service Representative

LCBO (Liquor Control Board of Ontario); Red Lake; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a forward-thinking organization as a Summer Customer Service Representative! This role offers a unique opportunity to engage with customers and provide exceptional service in a vibrant retail environment. You will be instrumental in creating memorable experiences while assisting customers with their purchases of a wide range of beverages. With training provided, you will gain valuable product knowledge and develop your skills in a supportive atmosphere. If you are passionate about customer service and eager to make a positive impact, this position is perfect for you!

Benefits

Online Learning Opportunities

Employee Assistance Program

Discounted Services and Products

Future Employment Opportunities

Qualifications

• Engaging individuals with a passion for customer experience.
• Must be eligible to work in Canada and at least 18 years old.

Responsibilities

• Serve customers using the POS system promptly and courteously.
• Receive inventory and ensure the store is clean and organized.

Skills

Customer Service Skills

Interpersonal Skills

Bilingualism (English and French)

Education

High School Diploma

Tools

POS/Cash System

Job description

Summer Customer Service Representative page is loaded

Summer Customer Service Representative

Apply remote type Retail (Stores) locations Red Lake, Ontario time type Part time posted on Posted 5 Days Ago time left to apply End Date: August 15, 2025 (30+ days left to apply) job requisition id JR00000023706

Location Address: 4 Discovery Road, Red Lake

Salary / Pay: $20.36/hour

Job Posting Description:

At the LCBO, we always have the right spirit! Do you?

NOTE: Candidates are only required to apply for one position for cities/towns with multiple locations and job postings.

We have an immediate need to hire engaging individuals, passionate about delivering an exceptional customer experience, for our retail locations throughout Ontario. We are looking for Customer Service Representatives to work from May 5th to September 1, 2025. With your outgoing personality and excellent customer service skills, you will help create lasting impressions that our customers will remember, along with their purchases.

If this resonates with you, we would love to have you join our team! As an LCBO Customer Service Representative, you'll have the opportunity to inspire others, reach your full potential, and share your knowledge about wine, beer, ciders, and spirits. You will also receive online training, including product knowledge essentials.

About the Role:

• Serve customers using our POS/Cash system promptly, courteously, and responsibly, ensuring an outstanding customer experience.
• Ask for donations as part of our Spirit of Sustainability campaign.
• Participate in the Customer Experience and Postal Code Survey campaigns.
• Receive inventory, replenish stock, face-up products on shelves, and ensure the store is clean, organized, and safe (including cleaning spills and broken bottles).
• Perform duties that may involve repeatedly lifting cases up to 40 lbs./18 kg while standing.

About You:

• Excellent interpersonal and engagement skills.
• Must be eligible to work in Canada (valid SIN, Student or Work Permit).
• Minimum of 18 years of age.
• Bilingualism (English and French) is a bonus.
• Willing to submit to a Criminal Background Check at your own expense prior to employment.

Required Availability:

• Friday evenings (5:00 p.m. – close).
• All day Saturday and Sunday (4-8 hour shifts).

Long Weekends:

• Victoria Day weekend
• Canada Day weekend
• Civic Holiday weekend
• Labour Day weekend

Additional Availability:

• Weekday shifts (Monday - Thursday) based on store needs.
• Schedules are posted two weeks in advance; shifts may be available on short notice.

Why Join the LCBO?

• Online learning opportunities for growth.
• Future employment opportunities for eligible employees.
• Employee Assistance Program (TELUS Health).
• Discounted services, products, and event tickets (WorkPerks).
• Feel good knowing your work supports communities across Ontario.

Our Commitment:

We promote inclusion and belonging, ensuring everyone feels valued and respected. The LCBO is an equal opportunity employer and provides accommodations per the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act. Please inform us if you require accommodations during the hiring process.

Only shortlisted applicants will be contacted. We appreciate your interest!

Union / Non-Union: Union

About Us

The LCBO (Liquor Control Board of Ontario) is a government enterprise and one of the world's largest beverage alcohol retailers, offering nearly 24,000 products annually through over 650 retail stores, catalogues, special orders, and more than 389 LCBO Convenience Outlets across Ontario.

Location Search: Use the search field on our careers site for specific locations.