Summer '27 Intern - IT Support Analyst

Welltower™ Inc. (NYSE:WELL); Toronto; On-site; CAD 34,000 - 35,000; Part time

Job summary

Welltower is offering a ten-week IT Helpdesk internship where you’ll provide first-response technical support to Welltower employees, diagnose hardware and software issues, escalate where needed, use Help Desk software, and assist with device setup.

The ideal candidate is pursuing a Bachelor’s degree in Information Systems or related field, has prior internship experience in IT or Helpdesk, and is proficient with Windows, Office, SQL (MySQL/SQL Server a plus) and BI tools like Tableau.

Qualifications

• Pursuing a Bachelor’s degree in Information Systems or related field.
• Prior internship in IT, Helpdesk, or related area preferred.
• Knowledge of Windows, Office, SQL and BI tools (Tableau) beneficial.

Responsibilities

• Provide first-response technical assistance to Welltower employees.
• Diagnose, research, and resolve hardware and software issues.
• Escalate unresolved issues to appropriate IT teams.
• Use Help Desk software to track, manage, and resolve tickets.
• Assist with installation and configuration of computers and peripherals.
• Support IT staff in process improvement initiatives.
• Contribute to automation and reporting initiatives for data sources.

Skills

Proficiency in SQL

Tableau

Independent learner

Problem solving

Education

Bachelor’s degree in Information Systems or related field

Tools

Windows 7/10

Microsoft Office 2013/2016/O365

Printers and peripherals

Job description

WELLTOWER – REIMAGINE REAL ESTATE WITH US

At Welltower, we’re transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday.

Meaningful Work Alongside Meaningful Relationships

Our interns don’t get side projects—they’re immersed in high-priority work from day one. You’ll collaborate directly with our teams to evaluate opportunities, design innovative solutions, and help deliver long-term value. With direct access to senior leadership, hands‑on experience across our platform, and a culture that prizes ambition and curiosity, you’ll develop extraordinary skills in just ten weeks.

If you’re a bold, independent thinker who thrives on challenge, embraces complexity, and is excited by the opportunity to disrupt an industry through creativity, capital allocation, and compounding growth, Welltower is the place to launch your career.

Summary & Key Responsibilities

• Provide first-response technical assistance to Welltower employees.
• Diagnose, research, and resolve hardware and software issues.
• Escalate unresolved issues to the appropriate IT teams.
• Use Help Desk software to track, manage, and resolve tickets.
• Assist with the installation and configuration of computers, monitors, printers, phones, and peripherals.
• Support IT staff in process improvement initiatives.
• Contribute to Welltower’s automation strategy by helping build innovative solutions.
• Assist in developing reporting and analysis capabilities for less mature data sources.
• Perform other duties as assigned.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

TRAVEL

Some out of area and overnight travel may be expected.

Minimum Requirements

Education: Currently pursuing a Bachelor’s degree in Information Systems or a related field.

Experience: Prior internship experience in IT, Helpdesk, or a related field is preferred.

The Ideal Candidate Will Have Experience With

• Technologies: HP desktops/laptops, Microsoft Windows 7/10, Microsoft Office (2013, 2016, O365), printers, multi-function devices, internet browsers, and Apple iOS.
• Skills: Proficiency in SQL (experience with MySQL and SQL Server is a plus) and exposure to BI tools like Tableau.
• Independent learning and a proactive approach to problem‑solving.

Employment is contingent upon the successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position.

Compensation

Pay may vary by location. The range for this role in this market is $25.00 to $25.50/hr. CAD. Pay determinations are made based on numerous factors, such as, but not limited to, the relevant market and the skill, experience, and education of the selected candidate.

About Welltower

Welltower® Inc. (NYSE: WELL), an S&P 500 company, is positioned at the center of the silver economy, focusing on rental housing for aging seniors across the United States, United Kingdom, and Canada. Our portfolio of 3,000+ seniors and wellness housing communities are positioned at the intersection of housing and hospitality, creating vibrant communities for mature renters and older adults. We believe our real estate portfolio is unmatched, located in highly attractive micromarkets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as an operating company in a real estate wrapper, driven by highly-aligned partnerships and an unconventional culture.

Through our disciplined approach to capital allocation powered by our Data Science platform and superior operating results driven by the Welltower Business System - our end-to-end operating platform - we aspire to deliver long-term compounding of per share growth for our existing investors, our North Star.

Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet