Summer '27 Intern - IT Support Analyst

Welltower Careers; Toronto; On-site; CAD 34,000 - 35,000; Full time

Job summary

Welltower Careers is seeking an IT Intern to support IT Infrastructure and Help Desk activities in Toronto. You’ll gain hands-on experience with hardware, software, and data reporting as you work closely with senior staff from day one.

The ideal candidate is pursuing a Bachelor’s degree in Information Systems or a related field, with basic troubleshooting skills and a proactive approach to problem-solving. This role offers exposure to automation initiatives and collaboration with leadership.

Qualifications

• Pursuing a Bachelor’s degree in Information Systems or related field.
• Prior internship in IT, Helpdesk, or related area is preferred.
• Experience with HP desktops/laptops, Windows 7/10, Office, printers, and iOS.

Responsibilities

• Provide first-response technical assistance to Welltower employees.
• Diagnose, research, and resolve hardware and software issues.
• Escalate unresolved issues to the appropriate IT teams.
• Use Help Desk software to track, manage, and resolve tickets.
• Assist with the installation and configuration of computers, monitors, printers, phones, and peripherals.
• Support IT staff in process improvement initiatives.
• Contribute to automation strategy by helping build solutions.
• Assist in developing reporting and analysis capabilities for data sources.

Skills

SQL

Independent learning

Education

Bachelor’s degree in Information Systems or related field

Tools

Tableau

MySQL

SQL Server

Job description

Job Details

Posting Details

• Posted on November 5, 2026

Locations

Toronto, Ontario, Canada

• On-site
• Indiv Contributor-Hrly
• Full-Time
• Requisition #: SUMME003545

Description

WELLTOWER - REIMAGINE REAL ESTATE WITH US

At Welltower, we’re transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious-guided by our mantra: The only easy day was yesterday.

Meaningful Work Alongside Meaningful Relationships Our interns don’t get side projects—they’re immersed in high-priority work from day one. You’ll collaborate directly with our teams to evaluate opportunities, design innovative solutions, and help deliver long-term value. With direct access to senior leadership, hands-on experience across our platform, and a culture that prizes ambition and curiosity, you’ll develop extraordinary skills in just ten weeks.

If you’re a bold, independent thinker who thrives on challenge, embraces complexity, and is excited by the opportunity to disrupt an industry through creativity, capital allocation, and compounding growth, Welltower is the place to launch your career.

SUMMARY & KEY RESPONSIBILITIES

The IT Intern will work closely with the IT Infrastructure and Help Desk teams in a hands-on capacity. This role requires a basic understanding of personal computers, peripherals, and troubleshooting techniques, and offers exposure to automation, data, and reporting initiatives.

• Provide first-response technical assistance to Welltower employees.
• Diagnose, research, and resolve hardware and software issues.
• Escalate unresolved issues to the appropriate IT teams.
• Use Help Desk software to track, manage, and resolve tickets.
• Assist with the installation and configuration of computers, monitors, printers, phones, and peripherals.
• Support IT staff in process improvement initiatives.
• Contribute to Welltower’s automation strategy by helping build innovative solutions.
• Assist in developing reporting and analysis capabilities for less mature data sources.
• Perform other duties as assigned.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

TRAVEL

Some out of area and overnight travel may be expected.

MINIMUM REQUIREMENTS

Education: Currently pursuing a Bachelor’s degree in Information Systems or a related field.

Experience: Prior internship experience in IT, Helpdesk, or a related field is preferred.

The ideal candidate will have experience with:

• Technologies: HP desktops/laptops, Microsoft Windows 7/10, Microsoft Office (2013, 2016, O365), printers, multi-function devices, internet browsers, and Apple iOS.
• Skills: Proficiency in SQL (experience with MySQL and SQL Server is a plus) and exposure to BI tools like Tableau.
• Independent learning and a proactive approach to problem-solving.

Employment is contingent upon the successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position.

COMPENSATION

Pay may vary by location. The range for this role in this market is $25.00 to $25.50/hr. CAD. Pay determinations are made based on numerous factors, such as, but not limited to, the relevant market and the skill, experience, and education of the selected candidate.

ABOUT WELLTOWER

Welltower® Inc. (NYSE: WELL) , an S&P 500 company, is positioned at the center of the silver economy, focusing on rental housing for aging seniors across the United States, United Kingdom, and Canada. Our portfolio of 3,000+ seniors and wellness housing communities are positioned at the intersection of housing and hospitality, creating vibrant communities for mature renters and older adults. We believe our real estate portfolio is unmatched, located in highly attractive micromarkets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as an operating company in a real estate wrapper, driven by highly-aligned partnerships and an unconventional culture.

Through our disciplined approach to capital allocation powered by our Data Science platform and superior operating results driven by the Welltower Business System - our end-to-end operating platform - we aspire to deliver long-term compounding of per share growth for our existing investors, our North Star.

Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.