Stylist - Yorkdale

Chloé; Toronto; On-site; CAD 35,000 - 50,000; Full time

Job summary

Chloé is seeking a Stylist in Toronto who will act as an ambassador for the brand, providing excellent customer service and developing strong client relationships. The role requires a commitment to sales performance and maintaining exceptional store standards, with comprehensive benefits offered to support employee wellbeing.

Benefits

Health and dental benefits

Life and disability insurance

Paid time off

Maternity leave top-up program

Employee assistance program

Volunteer days off

Qualifications

• Entry level position requiring relevant skills and experience.

Responsibilities

• Deliver exceptional customer service and develop long-term client relationships.
• Meet sales and KPI targets using omnichannel services.
• Maintain a luxurious store environment and comply with operational standards.

Skills

Customer service

Sales performance

Client relationships

CRM engagement

Job description

Join to apply for the Stylist - Yorkdale role at Chloé

Continue with Google Continue with Google

Join to apply for the Stylist - Yorkdale role at Chloé

Get AI-powered advice on this job and more exclusive features.

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

Stylist

Chloe | Yorkdale, Toronto, ON

Role Overview

A Chloe Stylist is an ambassador of the Maison, in charge of welcoming every guest into the Chloe family. They are a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.

Responsibilities

Consider the importance / frequency in which these are performed when listing. Duties less than 5% of overall time should be combined.

• Essential duties (daily and occasional)
• Direct reports and business areas to cover
• Relationships : Clients / Co-workers / Management / Vendors
• Other tasks and duties as requested by manager.

A Client Relationship Owner

• Delivers exceptional customer service and takes pride in developing long-term relationships
• Is aware of CRM targets and actively engages in all actions to reach them
• Implements personalised reach-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe
• Consistently captures client data and takes notes of all qualitative information
• Knows their portfolio of customers, and in particular, the VVICs and VICs they handle

An Omnichannel Business Partner

• Has the ability to offer excellent customer service and delivers strong business performance
• Uses all omnichannel services available to grow sales
• Is aware of store and individual sales and KPIS targets and actively engages in all actions to reach them
• Actively completes trainings and participates in all commercial activities set by the SM / ASM / HO
• Consistently works to achieve given sales, KPIs and CRM targets
• Is aware of local trading environment and competitors’ activities

An Operations Excellence Supporter

• Ensures impeccable store environment, BOH, and grooming at any time of the day and supports colleagues and managers
• Proactively informs SM / ASM of any structural repair needed in store to always ensure a luxurious environment
• Implements all guidelines related to store and BOH management and participates in inventories
• Supportsafter sales clients and follows up to ensure impeccable after sales service
• Complies with established Richemont policies and standards

We Offer – Canada

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include company sponsored health, dental, drug, and vision programs. The company offers income protection solutions including life insurance, disability benefits, and the RRSP program with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a maternity leave top-up program, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Salary will be determined based on relevant skills and experience.

Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Sales, Business Development, and Administrative

Retail Luxury Goods and Jewelry

Referrals increase your chances of interviewing at Chloé by 2x

Continue with Google Continue with Google

Stylist - Retail Sales Associate - Square One

Stylist - Retail Sales Associate - Heartland T / C

Designer, Store Design - 6-month Contract

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.