Style Concierge — Elevate Customer Experience

Rw And CO; Ottawa; On-site; CAD 23,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off

Flexible Hours

Career Growth

Store Discount 70%

Brand Discount 50%

Referral Rewards

Job summary

RW&CO is hiring a retail team member in Ottawa to deliver an outstanding shopping experience and keep the store organized. You’ll process transactions, offer personalized assistance, and promote current promotions to boost sales.

The role requires a customer-focused stance, strong communication, and flexibility to work evenings, weekends and holidays across a fast-paced retail environment.

Qualifications

• Experience in retail, sales or customer service preferred.
• Ability to multitask and stay organized in a fast-paced environment.
• Customer-focused mindset with welcoming, engaging interaction.
• Strong communication and interpersonal skills.
• Fashion knowledge and sense of style are a plus.
• Flexible availability, including evenings, weekends and holidays.

Responsibilities

• Deliver an outstanding shopping experience and build customer relationships.
• Process transactions efficiently and accurately at checkout.
• Provide personalized assistance and maintain an inclusive environment.
• Use product knowledge and promotions to drive add-on sales.
• Keep the sales floor clean, organized and visually appealing.
• Support daily store operations for smooth execution.

Skills

Customer service

Multi-tasking

Communication

Team player

Fashion knowledge

Flexible availability

Tools

POS systems

ERP

ATS

MS Office

Job description

RW&CO is hiring a retail team member in Ottawa to deliver an outstanding shopping experience and keep the store organized. You’ll process transactions, offer personalized assistance, and promote current promotions to boost sales.

The role requires a customer-focused stance, strong communication, and flexibility to work evenings, weekends and holidays across a fast-paced retail environment.