Fashion Associate - Flexible Hours & Client Experience

Rw And CO; Peterborough; On-site; CAD 21,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Flexible Hours

Career Advancement

Store discount up to 70% / 50% off all

Generous Referral Policy

Job summary

RW&CO is seeking a Fashion Associate to deliver a personalized shopping experience and support daily store operations. You will assist fitting rooms, process transactions, and ensure a welcoming environment for customers. The role requires fashion sense, strong communication, and the ability to work evenings, weekends, and holidays.

You will help drive add-on sales, maintain an organized sales floor, and uphold high standards of customer service across all interactions.

Qualifications

• Experience in retail, sales, or customer service is preferred.
• Ability to multitask and stay organized in a fast-paced, dynamic environment.
• Customer-focused mindset with the ability to create a welcoming and engaging experience.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Team player with a positive attitude and attention to detail.
• Passion for fashion: good sense of style and solid knowledge of fashion trends.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
• Flexible availability; able to work evenings, weekends and holidays.
• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).

Responsibilities

• Deliver an outstanding shopping experience that builds strong customer relationships and loyalty.
• Process transactions efficiently and accurately to ensure customers feel valued at checkout.
• Provide personalized assistance and contribute to an inclusive, welcoming environment.
• Use product knowledge and current promotions to drive add-on sales and store performance.
• Maintain a clean, organized, and visually appealing sales floor.
• Support daily store operations to ensure smooth and consistent execution.

Skills

Customer service

Multitasking

Communication

Interpersonal skills

Team player

Attention to detail

Fashion knowledge

POS systems

ERP systems

ATS systems

Microsoft Office

Flexible availability

Education

Tools

POS systems

ERP systems

ATS systems

Microsoft Office

Job description

RW&CO is seeking a Fashion Associate to deliver a personalized shopping experience and support daily store operations. You will assist fitting rooms, process transactions, and ensure a welcoming environment for customers. The role requires fashion sense, strong communication, and the ability to work evenings, weekends, and holidays.

You will help drive add-on sales, maintain an organized sales floor, and uphold high standards of customer service across all interactions.