Style Advisor - Luxury Retail Sales Associate

Harry Rosen; Calgary; On-site; CAD 40,000 - 70,000; Full time

Job summary

Harry Rosen, un détaillant de vêtements pour hommes de luxe, recherche un Client Advisor à Calgary. Vous serez responsable d'offrir une expérience client exceptionnelle, d'établir des relations avec la clientèle et de participer aux activités merchandising. Ce rôle demande une passion pour la mode et une expérience en vente, ainsi que la capacité de travailler en équipe.

Benefits

Programme de rémunération compétitif

Remises et opportunités d'achat spéciales

Pension et programmes de REER

Environnement de travail moderne et numérique

Soutien à la réalisation des objectifs de carrière

Qualifications

• Minimum 2 ans d'expérience dans la vente au détail, de préférence dans un environnement de luxe.
• Maîtrise du mandarin et du cantonais souhaitée.
• Expérience dans divers départements de l'habillement privilégiée.

Responsibilities

• Ventes personnelles et construction de relations avec les clients.
• Participer aux activités de merchandising et à l'entretien du magasin.
• Éduquer les clients sur le programme de fidélité Club Harry.

Skills

Service à la clientèle

Vente

Intérêt pour la mode

Technologie

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Harry Rosen is a retailer of fine quality menswear with store locations across Canada. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies.

We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service. As a Client Advisor, you’ll be responsible for building and developing a clientele that recognizes their key role in delivering a superior service experience to our discerning clientele.

We are looking for a Client Advisor to join our Store team.In this role you’ll be responsible for :

• Personal Sales and Holistic Selling in-store, building relationships with your customers and creating repeat clientele
• Demonstrating an interest in fashion, menswear, and luxury
• Educating clients on the features and benefits of our Club Harry Loyalty program
• Participating in Merchandising activities and store maintenance.
• Utilizing the resources provided to conduct new business driving measures and following up with your existing clientele on all aspects of their current needs (i.e., alterations, fittings, dedicated appointments, etc.)
• Preparing for each appointment and client meeting by strategizing what merchandise to present and creating the opportunity for add-on sales.

Successful candidates will require :

• Aminimum of 2 yearsof retail sales experience preferably in a luxury environment
• Fluency is Mandarin & Cantonese is preferred
• Our menswear retail environment includes working within various departments such as sportswear, footwear, accessories, outerwear, tailored clothing and made-to-measure.Experience in these areas of the retail industry is preferred.
• A passion for inspiring repeat business by creating exceptional customer service experiences both on-line and in-store.
• The desire to participate in the many training initiatives we offer and the ability to incorporate the skills acquired through those programs into your daily activities
• Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function.
• The ability to work effectively as part of a team

What are the perks of the job?

• Competitive pay program – there is no limit on your earnings at Harry Rosen and the more you sell, the more you will earn.
• Opportunities to additionally earn monthly and annual Team bonuses
• Best in industry discounts and special purchase opportunities
• Pension and Group RRSP Programs that grow with you
• A modern, digitally advanced workplace
• A coach committed to supporting the achievement of your personal career goals
• A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council
• An employer that values internal growth and promotion and is committed to succession planning for your future

We thank you for your interest in this opportunity.