Style Advisor - Heartland Town Centre

BROBSTON GROUP; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in luxury menswear is seeking a Style Advisor who excels in delivering exceptional customer service. In this pivotal role, you will engage with clients, building lasting relationships while driving personal sales and participating in merchandising activities. Your expertise in retail sales, particularly in a luxury environment, will be crucial as you educate clients on loyalty programs and create opportunities for add-on sales. If you have a passion for fashion and a knack for inspiring repeat business, this is the perfect opportunity to shine in a dynamic retail setting.

Qualifications

• Minimum of 2 years of retail sales experience, preferably in a luxury environment.
• Passion for inspiring repeat business through exceptional customer service.

Responsibilities

• Build and develop a clientele by providing superior service experiences.
• Engage in personal sales and holistic selling in-store.

Skills

Customer Service

Retail Sales

Client Relationship Management

Merchandising

Teamwork

Technology in Retail

Job description

Summary
As a Style Advisor at Heartland Town Centre, you will play a crucial role in delivering exceptional customer service and building lasting relationships with clients in a luxury menswear retail environment. You will be responsible for personal sales, holistic selling, and participating in merchandising activities.

Responsibilities

1. Build and develop a clientele by providing superior service experiences.
2. Engage in personal sales and holistic selling in-store.
3. Educate clients on the Club Harry Loyalty program.
4. Participate in merchandising activities and store maintenance.
5. Utilize resources to drive new business and follow up with existing clientele.
6. Prepare for appointments and client meetings to create opportunities for add-on sales.

Requirements

1. Minimum of 2 years of retail sales experience, preferably in a luxury environment.
2. Experience in sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure preferred.
3. Passion for inspiring repeat business through exceptional customer service.
4. Interest in technology to support retail customer service functions.
5. Ability to work effectively as part of a team.