Student Success Specialist -STTJ

DOE SKILL CENTER-STT

St. Thomas

On-site

CAD 53,000 - 72,000

Full time

9 days ago

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Job summary

The US Virgin Islands Department of Education DOE SKILL CENTER-STT in St. Thomas is seeking a Student Success Specialist.

You will engage identified students, provide coaching, and connect them with campus or community resources to boost academic success. The role emphasizes implementing tiered interventions, monitoring progress, and collaborating with the Dean of Students, principal, parents, and teachers to remove barriers to graduation.

Qualifications

Associate degree or higher in education, psychology, or related field.
Two years of college with 60 credits in education or related area plus relevant experience.
High school diploma with several years of administrative/educational experience.

Responsibilities

Provides coaching and supports identified students to promote academic success.
Implements interventions within a tiered system to help students stay in school.
Collaborates with Dean of Students, principal, parents, and teachers to monitor progress.
Maintains attendance records and program reports for the student caseload.
Delivers academic coaching focusing on study skills and self-regulation.

Skills

Coaching

Interpersonal skills

Time management

Organization

Verbal communication

Education

Associate of Arts degree in Education, Psychology, or related field

Two years college with 60 credits in Education, Psychology, or related field

High School Diploma with 5 years experience in educational setting

Tools

Office equipment

Job description

US Virgin Islands Department of Education DOE SKILL CENTER-STT - St. Thomas, Outside US and Canada Open in Google Maps

Student Success Specialist -STTJ

US Virgin Islands Department of Education DOE SKILL CENTER-STT - St. Thomas, Outside US and Canada Open in Google Maps

This job is also posted in US Virgin Islands Department of Education

Job Details

Job ID: 5924507
Application Deadline: Posted until filled
Posted: Sep 11, 2026 5:00 AM (UTC)

Starting Date: To Be Determined

Job Description

Student Success Specialist

Salary: $45,000 Annually

Description

Under the general supervision of the Deputy Superintendent, the Student Success Specialist engages and supports identified students to strive for academic and school success. An employee in this position serves as a success coach providing tools, tips and resources to empower students towards academic success. The Student Success Specialist assists students in addressing attendance barriers by providing the ongoing wrap-around supports that connects students to resources (campus and/or community-based) that aids in overcoming personal and academic obstacles.

Duties and Responsibilities

Provides assistance with the development, implementation, and assessment of student success initiatives and programs aimed at empowering students toward success
Implements individual intervention strategies within a tiered system to increase the likelihood that identified students will succeed and stay in school and/or complete graduation requirements or other completion requirements
Enforces adherence to established rules and regulations of the in-school suspension program and creates an effective climate for learning.
Communicates appropriate behavior, school rules, and regulations to students in the program; and explains to students the reasons for suspension and its impact on their education.
Provides guidance and encourages students to develop a positive attitude toward learning.
Monitors the students who have been assigned to in-school suspension and reviews student progress.
Collaborates and communicates with Dean of Students, School Principal, parents and classroom teachers regarding student behavior and progress.
Reports inappropriate behavior by students to professional staff members.
Escorts students during break/lunch periods and monitors hallways.
Maintains daily attendance and other records of students assigned to the program.
Reports the effectiveness of the program to the school administrative staff and makes suggestions for improvement.
Models nondiscriminatory practices in all activities.
Maintains a caseload of students identified for coaching.
Monitors the progress of identified students in caseload with check-ins, scheduled meetings or proactive outreach and communication, responding to students’ questions, concerns and needs
Conducts academic coaching through individual or group sessions that help students assess their own performance and develop academic success plans
Provides assistance to students in developing self-efficacy by identifying and overcoming obstacles that may be impeding academic success; works with students to learn strong time management and organization skills; motivates students to practice self-regulation and take ownership of their academic success
Provides guidance to students in identifying, developing and implementing learning strategies and study skills specific to course materials
Refers students to appropriate academic personnel and support resources and collaborates with others to monitor and accelerate the academic progress of the students referred
Provides training/information to identified students and their parents/guardians regarding the implementation of the intervention plan
Performs other duties as assigned

Minimum Qualifications

Associate of Arts degree in Education, Psychology, or related field

Completion of two (2) years of college to include sixty (60) college credits in Education, Psychology, or related field AND at least three (3) years administrative, educational, coaching, or behavioral program experience

High School Diploma from an accredited institution or its' equivalent and at least five (5) years of experience in an administrative, educational, coaching, or behavioral program setting.

Position Factors

FACTOR 1 – KNOWLEDGE REQUIRED BY THE POSITION

Knowledge of coaching, instructional and mentoring techniques.

Knowledge of processes and resources for organizing and leading group and collaborative activities.

Knowledge of trends, issues, and accepted practices relevant to the position.

Ability to communicate orally with students, parents, other stakeholders, or the public in face-to-face one-to-one settings, via telephone or in group settings.

Must have Strong interpersonal skills and sound decision making skills.

Must be flexible and can de-escalate potentially controversial situations.

Ability to work independently and in a team setting.

Ability to pay attention to detail

Ability to comprehend and make inferences from written materials.

Ability to operate a variety of standard office equipment.

Ability to produce written documents with clearly organized thoughts using proper sentence construction, punctuation, and grammar.

Ability to review or check the work of others to ensure conformance to standards.

Ability to make independent decisions to resolve problems or conflicts.

Ability to work cooperatively with other Department of Education employees, community workers, and the public.

Ability to articulate the rules, regulations and procedural practices of the office.

Ability to work independently.

Ability to prepare data collection instrument, conduct research, compile data, and write reports.

Ability to plan and outline the procedures necessary for the completion of evaluation reports.

Ability to make detailed presentations.

Ability to express oneself clearly and concisely in verbal and written communication.

Ability to work with diverse populations, styles and workplaces.

Ability to thrive in a fast-paced, multifaceted environment.

FACTOR 2 – SUPERVISORY CONTROLS

General supervision is received from the deputy superintendent, and this individual is required to collaborate with the Dean of Students and school principal to implement student success initiatives.

FACTOR 3 - GUIDELINES

Work is performed in accordance with departmental operation policies, rules, regulations, standard operating procedures (SOPs), manuals, and laws of the Code of the U.S. Virgin Islands Rules.

FACTOR 4 - COMPLEXITY

The employee is expected to work independently. Should a difficult problem or situation develop, the work activity is referred to the deputy superintendent for the appropriate action.

FACTOR 5 – SCOPE AND EFFECT

Working within a tiered system of intervention strategies, activities and support may include graduation assistance activities, working with students in reaching academic goals, working with school faculty and staff, and working with parents/guardians in order to assist students in reaching an ultimate goal of school success.

FACTOR 6 – PERSONAL CONTACTS

Contacts are made by telephone, e-mail, fax, written correspondences.

FACTOR 7 – PURPOSE OF CONTACTS

This position requires collaboration, interaction and communication with the school Principal, school faculty and staff, students, parents/guardians.

FACTOR 8 – PHYSICAL DEMANDS

Work requires tolerance, patience, and effective functioning in a pressured environment. The incumbent is expected to utilize creativity in performing his/her duties. Walking, standing, sitting, stair climbing etc. are required daily.

FACTOR 9 – WORK ENVIRONMENT

Work is performed in a classroom and/or an office setting

Position Type: Full-Time
Salary: $45,000 Per Year

Job Requirements