Student Success Advisor

Canadian Memorial Chiropractic College; Toronto; On-site; CAD 61,000 - 71,000; Full time

Job summary

The Canadian Memorial Chiropractic College (CMCC) is seeking a full-time, on-site Student Success Advisor in Toronto. You will lead student orientation, organize activities and health initiatives, and collaborate with Academic and Student Services leaders to boost student engagement.

Responsibilities include advising on academic policies, monitoring at‑risk students, planning workshops, and supporting Student Services teams. A 4-year degree is required; a master’s degree is preferred.

Qualifications

• Bachelor’s degree in a relevant field required.
• Master’s degree in a related field preferred.
• Minimum 3 years of advising in a post-secondary setting.
• Strong interpersonal and communication skills.
• Ability to work collaboratively within a team and manage multiple priorities.

Responsibilities

• Counsels and advises students on academic policy issues, complaints process, registration options, deferrals, leaves of absence, academic appeals and petitions, re-reads, and graduation requirements.
• Monitors academic performance of students-at-risk and develops advising plans with leadership.
• Creates and facilitates student workshops to promote success and health themes.
• Provides confidential support and services to students.
• Maintains up-to-date records of advising appointments and generates data reports.

Skills

Student advising

Interpersonal skills

Communication skills

Team collaboration

Organizational skills

Critical thinking

Data analysis

Active listening

Education

Bachelor’s Degree in Communications, Psychology, Public Health, Social Work, Education, Sociology or related field

Master’s Degree in related field preferred

Tools

Word

Excel

Outlook

Job description

• Location 6100 LESLIE STREET,NORTH YORK, ON, M2H 3J1,Canada
• Job Category Student Services
• Employee Type Full Time
• Required Degree 4 Year Degree

The Canadian Memorial Chiropractic College (CMCC), established in 1945, is recognized internationally for excellence in chiropractic education, research and patient care.

Vision

Develop experts in musculoskeletal care who are integral and collaborative partners in healthcare.

Mission

Lead and advance world class chiropractic and related healthcare education, research and patient care.

Our employees have a commitment and dedication to the advancement of health care. We continue to seek talented individuals who make a positive difference in living our vision and mission.

Position

Student Success Advisor (Full-time, 35 hours/week, ON-SITE)

Reports to

Registrar and Director, Student Services

Salary

$60,683 to $71,000 per year

Start Date

ASAP

Job Posting Date

October 28, 2026

Application Deadline

November 11, 2026

Application Requirement

Interested internal applicants to apply by logging into UKG and navigating to: My Career > Internal Job Postings.

Interested external applicants to apply via the CMCC Job Board .

POSITION SUMMARY

The Student Success Advisor is the first point of contact for students, supporting all aspects of the student experience. They lead student orientation, activities, events, as well as health and wellness initiatives while developing and supporting programs that promote student engagement and success. The successful candidate will also collaborate with Academic and Student Services leaders to develop, implement and evaluate student-focused initiatives, support Students’ Council activities, health-plan administration, and co-chair relevant committees.

RESPONSIBILITIES

• Counsels and advises students on academic policy issues, complaints process, registration options, deferrals, leaves of absence, academic appeals and petitions, re-reads, and graduation requirements.
• Monitors academic performance of students-at-risk. Works in collaboration with the Registrar and Director, Student Services, Directors of Education, and Student Success Counsellor on advising plans for students at-risk. Observes, enquires and ensures students understand associated policies and procedures and assists in identifying external supports/resources if required.
• Creates and facilitates student workshops promoting student success. Works in collaboration with the Student Success Counsellor to identify campus health themes to promote through workshops and/or outreach campaigns.
• Provides confidential support and services to students.
• Provides individual case management, and ongoing progress monitoring and reports of students whose academic program has been adapted due to personal difficulty, or health concerns.
• Makes recommendations in the continued development of student academic policies and procedures, including students’ rights and responsibilities. Collaborates with the Registrar and Director, Student Services to ensure the consistent implementation of institutional policies.
• Maintains up-to-date records of all student advising appointments. Creates data reports on advising issues as requested.
• Participates in meetings and actively contributes to the success of the Student Services Team and CMCC community through various new initiatives.
• Participates in the planning and execution of Student Services and Students’ Council events and activities and student recruitment events.
• Plans annual New Student Orientation Week in collaboration with Student Services, Academic Department and Students’ Council.
• Acts as the main point of contact for all students for the Student Health Plan. Works collaboratively with Students’ Council to manage good relations with Student Health Care.
• Collaborates with the Admissions Officer on developing and hosting events for prospective students.
• Some evening and weekend commitments associated with Student Services and campus events.

QUALIFICATIONS

-Academic

• Bachelor’s Degree in Communications, Psychology, Public Health, Social Work, Education, Sociology or related field required.
• Master’s Degree in related field preferred.

-Skills & Knowledge

• Minimum of 3 years of experience in the role of advising in a post-secondary setting.
• Demonstrated knowledge of student learning development theories, approaches and best practices.
• Demonstrated experience working with and supporting a diverse student population.
• Ability to positively relate to post-secondary students and employees.
• Demonstrated listening, coaching, and facilitation skills.
• Excellent interpersonal and communication skills.
• Ability to work collaboratively within a team environment.
• Displays strong organizational ability with close attention to details.
• Strong critical thinking and problem-solving skills.
• Advanced proficiency with Word, Excel and Outlook plus skilled in research and data analysis.
• Excellent written and oral communication skills.
• Demonstrated ability to work well independently or on a team, always showing respect for the diverse constituencies.
• Models professional attributes and the core values of CMCC, Collaboration, Accountability, Respect,Innovation, Nurturing & Growth (“CARING”)

Internal applicants are required to inform their Division Director of their intentions to apply, prior to doing so.

We thank all candidates in advance, but only those candidates who meet the minimum requirements of the job posting will be contacted.

Any offer of employment is contingent upon successful completion of references. Successful applicants shall be required to provide original transcripts to validate their academic qualifications as a condition of employment at CMCC.

Compliance with the CMCC Communicable Diseases Policy is a requirement for employment with CMCC. Please see https://www.cmcc.ca/about-cmcc/policies for more information.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and CMCC Accessibility Policy, accessible formats and communication supports are available upon request for all parts of the hiring process. Applicants are required to make their needs known in advance. Please contact Human Resources at [e-mail]

In our commitment to promote fair and equitable treatment of all employees and applicants, CMCC provides equal employment opportunities for all individuals regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status or any other ground as described in the Ontario Human Rights Code. CMCC’s implementation and support of employment initiatives encourage diversified labour force participation and equal access to opportunities based on merit and performance.