Student Success Advisor

Concordia University of Edmonton; Edmonton; On-site; CAD 50,000 - 70,000; Full time

Job summary

Concordia University of Edmonton is seeking a Student Success Advisor to provide academic and career support to students. This role involves advising, developing workshops, and collaborating with various departments to enhance student success and wellness. Ideal candidates will have a background in education or related fields, strong interpersonal skills, and experience in student services.

Qualifications

• Minimum 3 years of related work experience.
• Minimum 2 years experience providing student services at post-secondary institutions.
• Mental Health First Aid and ASIST preferred.

Responsibilities

• Provide general student advising in CUE’s Student Success Centre.
• Plan and facilitate educational workshops.
• Participate in CUE’s mental health response team.

Skills

Interpersonal skills

Communication skills

Advising skills

Coaching skills

Presentation skills

Intercultural competency

Education

Bachelor’s Degree in Human Services, Education, or related field

Tools

Google Email and Apps

Word

Excel

PowerPoint

Job description

Concordia University of Edmonton (CUE) is a community of learning grounded in scholarship and academic freedom, preparing students to be independent thinkers, ethical leaders and citizens for the common good.

CUE campus is situated on the banks of the North Saskatchewan River in Edmonton’s historic Highlands neighborhood. Supporting a student body of over 3,000, we are known for our small class sizes and our excellence in teaching. Our small classes and diverse student population provide an excellent opportunity for engaging with students in a sustained and nurturing way unique within the Canadian university system. CUE is an institution that values research in the sciences, social sciences, humanities and management. Our vision is to become Canada’s pre-eminent small university.

CUE is committed to fostering a diverse, equitable, and inclusive environment for work, study, and living. We actively promote dignity for all, rejecting action and language that are harmful to mutual respect.

The Student Success Advisor position combines generalist advising with public education to support students’ academic and career success, and overall wellness. Working closely with Student Life & Learning (Career Services, Learning Services, Student Accessibility Services, and Student Housing) and other departments, the Student Success Advisor provides individual advising for students looking for help with their academic progress and future career plans, coaching them on effective ways to navigate post-secondary education. In addition, they work with the above areas as well as Campus Wellness to develop and facilitate workshops and create multi-platform informational and promotional material covering a range of topics, from academic strategies and career planning skills, to mental health and gender based violence prevention.

Responsibilities

• Provide general student advising in CUE’s Student Success Centre.
• Offer ongoing follow-up support for students requiring long-term assistance, ensuring continuity of care
• Plan and facilitate educational workshops to support a holistic approach to academic success and wellbeing.
• Participate in CUE’s mental health response team.
• Develop and distribute Student Life & Learning promotion resources and marketing/communication materials.
• Develop & execute multi-media social marketing campaigns. Collaborate with stakeholders across CUE and contribute to CUE’s efforts to support the learning and wellbeing of CUE students.
• Collaborating with the Student Life team and other areas, developing positive internal relationships with staff and faculty
  
  

Requirements

• Bachelor’s Degree in Human Services, Education, or related field,(e.g. Social Work, Psychology), with a minimum 3 years of related work experience; an equivalent combination of education and experience will be considered.
• Minimum 2 years experience providing student services at post-secondary institutions
• Demonstrated ability to work with personal information within privacy legislation and university policies.
• A student-first approach to student support, with strong interpersonal, written communication, advising and coaching skills
• Able to use a variety of advising and/or coaching approaches to meet students’ needs and goals.
• Strong understanding of the post-secondary educational context, including common policies and procedures, degree programs and their potential career outcomes, and the skills and resources that students utilise to successfully transition into and complete their studies.
• Capable of educating students on soft skills, such as self-advocacy and communication.
• Presentation and workshop facilitation skills.
• Skill in using social media and creating effective promotional/educational material.
• Intercultural competency and an ability to support students from a diverse range of backgrounds.
• Excellent judgment and decision-making skills, with the ability to work independently.
• Ability to manage multiple projects/priorities while working in a public-facing space.
• Proficiency with Google Email and Apps, Word, Excel, PowerPoint, and familiarity with educational technologies, with an aptitude to learn other software as required.
• Mental Health First Aid and ASIST are preferred (will be provided if needed).
• An enthusiastic team player ready to collaborate with staff, faculty, and our Campus Life team to provide exceptional student service.
• Satisfactory Criminal Records Check results
  
  

Closing Date: Application review will commence on June 16, 2025 and will continue until the position is filled.

Please direct all questions and inquiries to Human Resources at Concordia University of Edmonton [e-mail]

Concordia University of Edmonton encourages applications from members of racialized groups, visible minorities, First Nations, Métis, Inuit, and Indigenous persons, persons with disabilities, women, persons of any sexual orientation or gender identity and expression, and others who may support a diversity of perspectives at CUE. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. We thank all applicants for their interest; only those selected for an interview will be contacted.