Student Services Liaison & Staff Development Lead

Waterloo Catholic District School Board; Kitchener; On-site; CAD 69,000 - 81,000; Full time

Job summary

Waterloo Catholic District School Board in Kitchener, Ontario, is hiring a Student Services Support Liaison to lead system-wide support for Child and Youth Care Workers and Educational Assistants, ensuring safe, effective programming for students with special education needs.

Under the Senior Manager of Student Services, you will coordinate staff deployment, provide training, manage the BMS program, support transitions, and collaborate across departments to improve inclusive learning

Qualifications

• Minimum three year diploma or degree in Child and Youth Care, Autism and Behavioural Sciences, or a related field.
• Current Behaviour Management Systems (BMS) certification or ability to obtain within three months of hire.
• Minimum five (5) years of experience working with individuals with disabilities and/or students with special education needs.
• Demonstrated knowledge of Ontario's elementary and secondary education systems and special education service delivery.
• Knowledge of applicable legislation including the Education Act, Occupational Health and Safety Act, Child, Youth and Family Services Act, Ontario Human Rights Code, and related legislation.
• Experience providing staff training, coaching, and leadership in behaviour management, crisis intervention, and student support practices.
• Knowledge of Applied Behaviour Analysis and other evidence-based practices as related to behaviour management.

Responsibilities

• Act as the primary liaison between Student Services, School Administrators, Human Resources, Health & Safety, community agencies, and in-school support staff.
• Provide training, coaching, mentorship, and ongoing support to Child and Youth Care Workers and Educational Assistants across the system.
• Assist with recruitment, onboarding, orientation, staff deployment, scheduling, and allocation of support staff in collaboration with Human Resources.
• Support administrators with performance-related matters, including coaching, documentation, follow-up, and collaboration with Human Resources and union representatives.
• Conduct regular school visits to observe programming, provide feedback, model effective practices, and support capacity building for school-based staff.
• Coordinate student transitions from treatment, community-based, Section 23, and other specialized programs into Waterloo Catholic District School Board schools and provide ongoing transition support.
• Collaborate with school staff to develop, review, and implement student safety plans and behaviour support strategies.
• Partner with Health & Safety staff to support proactive safety programs, respond to workplace concerns, and help create safe, inclusive, and supportive learning and working environments for all.

Skills

Staff training & coaching

Leadership

Conflict resolution

Interpersonal skills

Organizational skills

Education

Diploma/degree in Child and Youth Care or related field

BMS certification or ability to obtain within 3 months

Job description

Waterloo Catholic District School Board in Kitchener, Ontario, is hiring a Student Services Support Liaison to lead system-wide support for Child and Youth Care Workers and Educational Assistants, ensuring safe, effective programming for students with special education needs.

Under the Senior Manager of Student Services, you will coordinate staff deployment, provide training, manage the BMS program, support transitions, and collaborate across departments to improve inclusive learning