Student Services & Admissions Assistant

Okanagan College; Kelowna; On-site; CAD 36,000 - 54,000; Full time

Job summary

Okanagan College seeks a Client Services Assistant to support admissions, registration and general student services. You will assist applicants, current students and the public, ensuring accurate data entry and timely communications.

The role emphasizes customer service, confidentiality and teamwork in a busy registrar environment. Ideal candidates have Grade 12 plus a related two-year diploma, strong Microsoft Office skills, and experience with student information systems.

Qualifications

• Superior customer service and interpersonal skills.
• Effective communication and problem solving under pressure.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and student information systems.

Responsibilities

• Interact with clients by phone, email or in person to support admissions, registration and services.
• Process applications, determine admissibility and communicate status to applicants.
• Verify student records, update transcripts and assist with fees and enrollment tasks.
• Advise applicants and students on requirements and available resources.

Skills

Customer service

Communication

Office software

Data entry

Education

Grade 12 or equivalent

Two-year diploma in related area

Tools

Microsoft Office

Student information systems

Job description

Okanagan College seeks a Client Services Assistant to support admissions, registration and general student services. You will assist applicants, current students and the public, ensuring accurate data entry and timely communications.

The role emphasizes customer service, confidentiality and teamwork in a busy registrar environment. Ideal candidates have Grade 12 plus a related two-year diploma, strong Microsoft Office skills, and experience with student information systems.